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Informationen zum Autor The International Foundation for Protection Officers (IFPO), headquartered in Naples, FL, was developed to facilitate the training and certification needs of first-time security officers and supervisors throughout the private and public security industry. It was registered as a nonprofit organization in January 1998, with offices in the United States and Canada. The Foundation works with corporations, colleges and protection professionals to develop professional growth opportunities for students and career security professionals. IFPO publications include The Protection Officer Training Manual, now in its 7th edition, and Security Supervision and Management: The Theory and Practice of Asset Protection. Sandi J Davies has served as the Executive Director of the International Foundation for Protection Officers (IFPO) for more than 25 years. She is the former Chairperson of the Security Services Council for ASIS International, and is currently a member of the Security Services Council and the Women In Security Council of ASIS International. Sandi has edited eight editions of The Professional Protection Officer, as well as all four editions of Security Supervision: Theory and Practice of Asset Protection. Klappentext Security Supervision and Management! Fourth Edition! fills the basic training needs for security professionals who want to move into supervisory or managerial positions. Covering everything needed from how to work with today's generation security force employees to the latest advances in the security industry! Security Supervision and Management! Fourth Edition! shows security officers how to become a more efficient and well-rounded security professional. Security Supervision and Management!Fourth Edition! is also the only text needed to prepare for the Certified in Security Supervision and Management (CSSM) designation offered by International Foundation for Protection Officers (IFPO).
List of contents
UNIT I: FOUNDATIONS
1. What is Asset Protection
2. Legal Aspects & Liability Issues
3. Crime and Deviance
4. Ethics, Integrity, and Professional Conduct
5. Risk Management
6. Accident Causation
7. Understanding the Supply Chain
UNIT II: BASICS OF SUPERVISION
8. Basics of Supervision
9. Supervisory Characteristics & Expectations
10. Corporate Policy & Procedures
11. Operational Supervision
12. Supervisor's Role in Safety
13. Supervisor's Role in Customer Service
14. Deploying Personnel
15. Planning and Supervising Special Events
UNIT III: TRAINING & DEVELOPMENT
16. Training and Development
UNIT IV: HUMAN RESOURCE MANAGEMENT
Part I - Human Capital
17. Recruitment, Retention and Selection of Security Personnel
18. Career Planning & Preparation
19. Orientation for Security Officers
20. Time and Stress Management
21. Employee Motivation Theory and Application
22. Supervising Across Different Cultures and Generations
23. Supervisor's Role in Employee Relations
24. Personnel and Monitoring Employee Performance
Part II - Security - Related Business Functions
25. Basic Statistical Analysis
26. Relationship Between Marketing & the Security Function
27. Developing and Managing a Budget
28. Scheduling
29. Total Quality Management
30. Project Management
31. Standards & Guidelines
UNIT V: TECHNOLOGY IN SECURITY
32. Technology in Security
33. Access Control Systems
34. Closed Circuit/Digital Video Systems
35. Fire Protection Systems
36. Other Technologies (K-9, X-Ray, Radiation Detection, etc.)
37. Identification and Documents
UNIT VI: EMERGENCY MANAGEMENT
38. Incident Command System
39. Incident Management (Critical Incident Management in the Post 9/11 Era)
UNIT VII: INVESTIGATIONS
40. Managing Investigations
41. Conducting Interviews (Rapport-Based vs Adversarial)
42. Conducting a Search (Conveyances, Buildings, etc)
43. Crime Scene and Evidence Preservation
44. The Importance of Report Writing to the Security Operation
45. Detention & Apprehension Procedures
UNIT VIII: INFORMATION ASSURANCE
46. Industrial Espionage - A Primer
47. The Relationship Between Security and Corporate IT
48. Cyber Security
UNIT IX: CURRENT ISSUES IN SECURITY
49. Workplace Violence - Active Shooter
50. International Scene
51. Privacy
Report
"One of its primary functions is to serve as the study guide for the credential Certified in Security Supervision and Management (CSSM), offered by the International Foundation for Protection Officers (IFPO)...This weighty textbook well serves the experienced security professional, the security department director or manager, the security specialist, and the security student." --Security Management
"...it's a book to dip into if you are interested in any number of topics, from report writing (again, the superviser plays an important part here) to vehicle searches ('a legally complex activity')." --Professional Security Magazine Online
