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List of contents
IntroducionPart One Making sense of ethical leadership01 Making sense of culture
What is culture?
Culture shifts
Avoiding the rocks
Assessing your culture
02 The ethical advantage: what's in it for your organization?Some specific benefits of an ethical culture
Recognizing an ethical company
Staying clear of trouble: avoiding risk
Why values matter
Making sense of ethics
03 Towards an ethical cultureMyths that can undermine the culture
Moving beyond the myths
Building a strong ethical foundation
Where do we start building?
A systems approach
A step-by-step approach
Entropy
Part Two Organizational requirements04 Driving forces for an ethical cultureExternal drivers
Expect resistance
Internal drivers
Values driven
Employee expectations
Wholehearted engagement
A new driver
05 Leadership and management of ethical culturesTrust
Authenticity
Tone
Engagement
General engagement
Ethical engagement
06 Systems and proceduresPolicies
Codes and rules
Metrics
Decisions rules
Business processes
Reporting structures
Danfoss - reporting structure
07 Communication strategyA continuous free flow of communications
A targeted approach
Alignment
Trust in managers and leaders
Accountability
Enlivening communication
Persistent monitoring
Make it an obsession
08 Champions and exemplarsRole models
Leadership on the line
Part Three Individual requirements
09 Learning: will and skillWill
Skill
Developing people's skills
Is training cost-effective?
Can't it all be done online?
Leaders need help too
10 Learning: rehearseCreating ethical conduct
Is this ethical?
Rehearsing for real
Behavioural simulation
Action planning and action learning
11 Sustaining: supportRaise awareness
Sharpen sensitivity
Grow confidence
Build courage
Conclusion
12 Sustaining: rewardsBuilding the reward strategy
Trigger 1: Identify
Trigger 2: Review
Trigger 3: Communicate
Trigger 4: Train
Trigger 5: Collect
Trigger 6: Monitor
Trigger 7: Evaluate and refine
Part Four Sustaining the shift13 Over the horizon: the future of ethical leadershipGlobalization
Society shifts (societal changes)
Demographic shifts
Technological advance
Requirements for a low-carbon economy
Over the horizon
Summing up
Resources
The Ethical Leadership Litmus Test
Index
About the author
Andrew Leigh is a founder of Maynard Leigh Associates, now a leading UK development company specialising in helping clients achieve behavioural and cultural change, at the individual, team and corporate levels. He is also author of over a dozen books on management.
Summary
Ethical Leadership shines a light on the role of both culture and ethics in organizations by making the issues more transparent, accessible and above all, connected. Business leaders are now accountable for showing that they have the correct ethical policies and culture in place. Andrew Leigh focuses on the fact that ethical culture is manifest in the actual behaviour and attitudes of all staff, rather than in policy documents. His book is full of practical strategies, case studies and action points which will help leaders to improve and manage ethical culture and climate in their organizations.
Foreword
Provides a practical look at how business leaders and managers can make sense of ethical culture, which is becoming an increasingly important part of organizational life