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Informationen zum Autor DAVID REES is a Director and Principal Consultant at Cultural Fluency Training and Development Ltd. He is also a visiting Teaching Fellow at Henley Management College, UK. Christine Porter is Head of the HRM Department at the University of Westminster Business School, UK. Klappentext Skills of Management and Leadership is a concise introductory text focusing on the core skills of managing people in organisations. With a strong emphasis on people management, it addresses the needs of those in managerial and leadership roles, and identifies the skills needed to handle the growing range of managerial responsibilities such as prioritization, delegation, disciplinary and performance handling, and negotiation. Packed with real-life examples of management in practice, this text explores the key original concepts of the managerial escalator, the hybrid manager and the managerial gap. Key benefits: • Clearly and accessibly written • Lively case studies reveal the reality of management today • Filled with engaging learning features such as end of chapter questions and appendices to help readers with self-development This is the ideal introductory text for undergraduate and postgraduate management students. Zusammenfassung An introductory text focusing on the core skills of managing people in organisations. Theory is brought to life by lively cases and examples that reveal the reality of management today. Filled with engaging learning features this is the ideal core text for introductory courses. Inhaltsverzeichnis 1. Managers And Their Backgrounds 2. Identifying The Manager's Job 3. The Manager And The Organization 4. Managerial And Leadership Style 5. Delegation 6. Motivation And Stress 7. Reward 8. Communication 9. Recruitment And Selection 10. Appraisal 11. Training And Development 12. Workplace Counselling 13. Disciplinary Handling And Dismissal 14. Negotiating Skills 15. Meetings, Chairing And Team Building....