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Mediation in the workplace is growing in popularity as a dispute resolution option for UK organisations. The management of conflict at work is not easy and this is partly due to there being few practical tools to help. How to Master Workplace and Employment Mediation provides these tools.
Key topics covered in How to Master Workplace and Employment Mediation, include: The business case for mediation in the workplace; Setting up an in-house mediation scheme; Making mediation work; Mediation advocacy and representatives in mediation; Mediator skills; The future of workplace mediation; Mediation documentation.
How to Master Workplace and Employment Mediation will prove essential reading for anyone involved in workplace and employment mediation, including HR professionals, mediators, lawyers, company secretaries and trade union representatives.
List of contents
Chapter 1 The Changing World of Work
Chapter 2 Conflict at Work
Chapter 3 The Business Case for Workplace Mediation
Chapter 4 Story Telling in Mediation
Chapter 5 Mediation in the Workplace
Chapter 6 Setting Up an In-house Mediation Scheme
Chapter 7 Making Mediation Work
Chapter 8 Mediation Advocacy and Representatives in Mediation
Chapter 9 Mediator Skills
Chapter 10 The Future of Workplace Mediation
Chapter 11 Mediation Documentation
About the author
Clive Lewis was a business psychologist specialising in individual, team and organisation behaviour. He was one of the UK’s most sought-after mediators, and was the founder and Chief Executive of Globis Mediation Group.
Clive worked with executive teams and governments for over 20 years and authored seventeen books. He was awarded an OBE in 2011 for public service and his contribution to the field of workplace mediation. He chaired the panel which produced the government-backed Reach report following the untimely death of Stephen Lawrence. He was appointed as Deputy Lieutenant of Gloucestershire in 2012.
He served as a non-executive director in the NHS and was Deputy Chair at the University of the West of England. In his spare-time Clive was a professional bass guitar player.
Summary
Mediation in the workplace is growing in popularity as a dispute resolution option for UK organisations. The management of conflict at work is not easy and this is partly due to there being few practical tools to help. How to Master Workplace and Employment Mediation provides these tools.
Key topics covered in How to Master Workplace and Employment Mediation, include: The business case for mediation in the workplace; Setting up an in-house mediation scheme; Making mediation work; Mediation advocacy and representatives in mediation; Mediator skills; The future of workplace mediation; Mediation documentation.
How to Master Workplace and Employment Mediation will prove essential reading for anyone involved in workplace and employment mediation, including HR professionals, mediators, lawyers, company secretaries and trade union representatives.
This title is included in Bloomsbury Professional's Mediation online service.
Foreword
How to Master Workplace and Employment Mediation is a best practice guide that unearths all the myths surrounding mediation and outlines how it can add value to the employment relationship. It deals with aspects of both workplace (ongoing working relationship) and employment (post-employment relationship) mediation.
Additional text
...a timely book from Clive Lewis, a leading mediator with a background in HR. Where the book really comes alive is in the detailed case studies peppered throughout the book. Lewis is a natural story teller and draws out rich, salient (anonymised) examples from his experience as a mediator
