Glass Jaw

Describes how scandals can run out of control in the digital age and offers tough advice for companies and individuals on how to survive a scandal.

About the author

Eric Dezenhall is the author of ten books, including Glass Jaw: A Manifesto for Defending Fragile Reputations in an Age of Instant Scandal, and Damage Control: Why Everything You Know about Crisis Management Is Wrong (with John Weber). He has written for publications including the New York Times, Wall Street Journal, Washington Post, LA Times, New Republic, and Huffington Post.

Summary

GLASS JAW is a manifesto in the vein of Art of War for an age where scandal can destroy a company's brand and reputation in an instant - from Eric Dezenhall, a real life Michael Clayton, who runs one of the elite crisis management firms in Washington.

Product details

• Authors: Eric Dezenhall, Dezenhall Eric
• Publisher: Grand Central
• Languages: English
• Product format: Hardback
• Released: 30.10.2014
• EAN: 9781455582976
• ISBN: 978-1-4555-8297-6
• Dimensions: 160 mm x 238 mm x 27 mm
• Subjects: Non-fiction book > Psychology, esoterics, spirituality, anthroposophy > Applied psychology; Social sciences, law, business > Business; BUSINESS & ECONOMICS / Public Relations, PSYCHOLOGY / Applied Psychology, BUSINESS & ECONOMICS / Reference