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Informationen zum Autor Jennifer Deal is a research scientist at CCL, where she currently heads the Emerging Leaders project. In this role, she investigates the effects of generational issues on leadership. She also has research interest in global leadership, conflict management, mediation, and small-group decision-making. Jennifer has authored and co-authored reports and articles on executive selection, global management and development, women in management and generational issues. She holds a PhD in industrial/organizational psychology from The Ohio State University. Her work has appeared in numerous journals and she is a regular speaker at Society for Industrial and Organizational Psychology (SIOP), ASTD, and CCL's Friends of the Center Conference and has also spoken internationally at conferences of the Australian Human Resources Institute, Asian Regional Training and Development Organization, Academy of Business and Administrative Sciences, and International Conference of Applied Psychology. Center for Creative Leadership (CCL) is the world's largest institution devoted exclusively to research and education. For more than three decades, CCL has studied and trained hundreds of thousands of executives and worked with them to create practical models, tools and publications for the development of effective leaders and leadership. Klappentext Praise for "Retiring the Generation Gap" "Finally, a book that puts our cross-generational stereotypes to rest. Deal brings savvy observations and good data to the task of teaching us how to lead a multigenerational workforce effectively."--Joan V. Gallos, professor of leadership, Henry W. Bloch School of Business and Public Administration, University of Missouri-Kansas City"Helps leaders of different generations understand each other. Should be required reading for leaders who coach multigenerational teams!"--Marshall Goldsmith, coauthor of "The Leader of the Future 2" and "What Got You Here Won't Get You There""Reading "Retiring the Generation Gap" helped me understand my coworkers and my children. If you start it you'll be hooked--and helped."--Ray E. Johnson, director of organizational development--global human resources, SC Johnson"Using seven years of research that is clear and convincing, Jennifer Deal shows that many commonly held beliefs about generational differences are more myth than fact. Written in an accessible, easy-to-read style, "Retiring the Generation Gap" offers important insights to all who relate--in work and in life--to those from other generations."--Russ S. Moxley, author, "Leadership and Spirit""This book takes the topic of generational differences in the workplace head-on. The author uses a solidly empirical, completely practical, and sometimes humorous approach to target--and often shoot holes in--the myths and stereotypes that exist in virtually all organizations. The insights will help any professional create a more collaborative and cohesive workplace. This is a must, not just for HR professionals but for anyone who works in a diverse environment."--Jeff Harper, head of human resources, Worldwide Studios Zusammenfassung Jennifer Deal explains the similarities and differences among the generations in the workplace and offers an understanding of what may be causing conflict. She identifies strategies to help managers work more effectively across generations and ensure the development of up-and-coming leaders. Inhaltsverzeichnis Preface vii Introduction Do Not Pass Go Without Reading This Chapter! 1 Principle 1 All Generations Have Similar Values; They Just Express Them Differently 14 Principle 2 Everyone Wants Respect; They Just Don't Define It the Same Way 31 Principle 3 Trust Matters 51 Principle 4 People Want Leaders Who Are Credible and Trustworthy 72 Principle 5 Organizational Politics Is a Problem-No Matter How Old (or Young) You Are 84 Principle 6 ...
