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This book systematically addresses the quantification of quality aspects of multimodal interactive systems. It analyzes the user interaction and the user perception via input and output interfaces.
List of contents
Introduction and Motivation.- Evaluating Multimodal Systems.- The Multimodal Interactive System: INSPIRE Me.- Quantifying Multimodal Interaction Behaviour.- Quantifying Output Quality Aspects.- Quantifying Input Quality Aspects.- Quantifying Quality Aspects of a Multimodal Interactive System.- Conclusion.- INSPIRE Me - Graphics.- Experiments.- Multimodal Interaction Parameters.- Dialogue- and communication-related interaction parameters.- Cognitive Demand, USE and Quesi.- Embodied Conversational Agents Scale (ECAS).- Glossary.- References.
Summary
This book systematically addresses the quantification of quality aspects of multimodal interactive systems. The conceptual structure is based on a schematic view on human-computer interaction where the user interacts with the system and perceives it via input and output interfaces. Thus, aspects of multimodal interaction are analyzed first, followed by a discussion of the evaluation of output and input and concluding with a view on the evaluation of a complete system.
Additional text
From the reviews:
“Kühnel presents a user’s guide to understanding contemporary research on multimodal systems, focusing specifically on unresolved questions regarding the systematic evaluation of multimodal interactive systems. … Kühnel provides an overview of the relevant terms, concepts, approaches, and related work in the field, highlighting quality and usability as key factors in the evaluation of multimodal interactive systems. … The book offers useful insights to those readers interested in learning about multimodal interactive systems and never-before-seen approaches to the evaluation of these systems.” (Franz Kurfess and Christina Taggart, Computing Reviews, April, 2013)
Report
From the reviews:
"Kühnel presents a user's guide to understanding contemporary research on multimodal systems, focusing specifically on unresolved questions regarding the systematic evaluation of multimodal interactive systems. ... Kühnel provides an overview of the relevant terms, concepts, approaches, and related work in the field, highlighting quality and usability as key factors in the evaluation of multimodal interactive systems. ... The book offers useful insights to those readers interested in learning about multimodal interactive systems and never-before-seen approaches to the evaluation of these systems." (Franz Kurfess and Christina Taggart, Computing Reviews, April, 2013)
