Building the Knowledge Management Network - Best Practices, Tools and Techniques for Putting Conversation to Work

Helps to build a successful knowledge management system to capture and fully exploit the knowledge exchanged in conversations. This book covers a set of best practices, tools, and techniques for using conversation and online interaction to provide affordable and effective knowledge-based benefits and solutions.

Product details

• Authors: Figallo, Cliff Figallo, Cliff Rhine Figallo, Nancy Rhine
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Paperback / Softback
• Released: 13.09.2002
• EAN: 9780471215493
• ISBN: 978-0-471-21549-3
• No. of pages: 368
• Subjects: Natural sciences, medicine, IT, technology > IT, data processing > Internet; Social sciences, law, business > Business > Management; Wissensmanagement