Tourism Information Technology

This second edition covers IT applications in all sectors of the industry. Organised around the stages of the visitor journey, it covers how tourists are using technologies to support decision making.

List of contents

1. Tourism and Information Technology Synergies PART I: PRE-TRIP INFORMATION TECHNOLOGIES 2. Technology and Tourist Information 3. Social Media and Tourism 4. Information Technology and Travel Intermediaries PART II: TRANSIT INFORMATION TECHNOLOGIES 5. Information Technology in the Aviation Sector 6. Information Technology in Surface Transportation PART III ONSITE INFORMATION TECHNOLOGIES 7. Mobile Consumer Technologies 8. Hospitality Information Systems 9. Information Technology and Tourist Experiences 10. IT Applications in Destination Management 11. IT and Sustainability PART IV: THE FUTURE OF IT AND TOURISM 12. Emerging Trends in Tourism Information Systems

About the author

Pierre J Benckendorff, Senior Lecturer at the University of Queensland, Australia Pauline J Sheldon, Professor Emeritus, University of Hawaii, USA Daniel R Fesenmaier, University of Florida, USA

Summary

This second edition covers IT applications in all sectors of the industry. Organised around the stages of the visitor journey, it covers how tourists are using technologies to support decision making.

Product details

• Authors: Pierre Benckendorff, Pierre (The University of Queensland Benckendorff, Pierre (University of Queensland Benckendorff, Pierre J. Benckendorff, Pierre J./ Sheldon Benckendorff, D. R. Fesenmaier, Daniel Fesenmaier, Daniel (University of Florida Fesenmaier, Daniel R. Fesenmaier, P. J. Sheldon, Pauline J. Sheldon, Pauline J. (School of Travel Industry Management Sheldon
• Publisher: Stylus Publishing
• Languages: English
• Product format: Paperback / Softback
• Released: 30.11.2014
• EAN: 9781780641850
• ISBN: 978-1-78064-185-0
• No. of pages: 296
• Series: CABI Tourism Texts; CABI Tourism Texts
• Subjects: Natural sciences, medicine, IT, technology > IT, data processing > General, dictionaries; Social sciences, law, business > Business > Individual industrial sectors, branches