Organisation, Interaction and Practice - Studies of Ethnomethodology and Conversation Analysis

Klappentext A series of empirical studies illustrating the importance of paying attention to the real-time achievement of organisational processes and practices. Zusammenfassung Drawing on audio/video recordings from a diverse range of work settings! a team of leading scholars present a series of empirical studies that illustrate the importance of paying attention to the real-time achievement of organisational processes and practices. Inhaltsverzeichnis About the authors; Preface; 1. Work and organisation in real time: an introduction Nick Llewellyn and Jon Hindmarsh; 2. Finding organisation in detail: methodological orientations Jon Hindmarsh and Nick Llewellyn; 3. A kind of governance: rules, time and psychology in organisations Jonathan Potter and Alexa Hepburn; 4. On the reflexivity between setting and practice: the 'recruitment interview' Nick Llewellyn; 5. The situated production of stories David Greatbatch and Timothy Clark; 6. Orders of bidding: organising participation in auction of fine art and antiques Christian Heath and Paul Luff; 7. Some major organisational consequences of some 'minor', organised conduct: evidence from a video analysis of pre-verbal service encounters in a showroom retail store Colin Clark and Trevor Pinch; 8. The work of the work order: document practice in face-to-face service encounters Robert J. Moore, Jack Whalen and E. Cabell Hankinson Gathman; 9. The interactional accomplishment of a strategic plan Dalvir Samra-Fredericks; 10. Peripherality, participation and communities of practice: examining the patient in dental training Jon Hindmarsh; Bibliography; Index.

Product details

• Authors: Nick Llewellyn, Nick (University of Warwick) Hindmarsh Llewellyn, Nick Hindmarsh Llewellyn
• Assisted by: Jon Hindmarsh (Editor), Jon (King's College London) Hindmarsh (Editor), Hindmarsh Jon (Editor), Nick Llewellyn (Editor), Nick (University of Warwick) Llewellyn (Editor), Llewellyn Nick (Editor)
• Publisher: Cambridge University Press ELT
• Languages: English
• Product format: Paperback / Softback
• Released: 30.06.2011
• EAN: 9780521300285
• ISBN: 978-0-521-30028-5
• No. of pages: 284
• Subjects: Guides > Law, job, finance; Social sciences, law, business > Business > Miscellaneous; BUSINESS & ECONOMICS / Organizational Behavior, Organizational theory & behaviour, Organizational theory and behaviour, Business Negotiation