Key Element Guide ITIL Service Strategy - 2nd edition

Klappentext The Service Strategy Key Element Guide provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements. Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow

Product details

• Authors: Cabinet Office, David Cannon, Great Britain: Cabinet Office
• Publisher: STATIONERY OFFICE /HMSO
• Languages: English
• Product format: Paperback / Softback
• Released: 01.07.2012
• EAN: 9780113313600
• ISBN: 978-0-11-331360-0
• Dimensions: 110 mm x 140 mm x 10 mm
• Subjects: Natural sciences, medicine, IT, technology > IT, data processing; Informatik, Vereinigtes Königreich, Großbritannien, Prozessmanagement, Management / Prozessmanagement, ITIL - IT-Infrastructure Library