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Informationen zum Autor Ian Linton is a professional writer with over 20 years' experience of marketing and marketing communications programmes for global technology clients including AT&T, IBM, ICL, Cisco, HP, Dell, NEC, McAfee, HP, Worldpay, Siemens and Mercury as well as a wide range of other organisations in the business-to-business sector. These companies are recognised for demonstrating best practice in marketing, and readers will be able to draw on the author's insight into their success. Ian is the author of 22 published business books, mainly on continuing professional development in marketing and customer service. Ian Linton's books are practical action guides, rather than academic in treatment, written in a style that is accessible to non-specialists, as well as marketing professionals. Provides a practical guide to the critical success factors in marketing technology. This book can help you improve your chances of developing a winning marketing programme by providing steps to success and insight into best practice. It can also help you understand the key success factors for overcoming a range of marketing challenges. Zusammenfassung Provides a practical guide to the critical success factors in marketing technology. This book can help you improve your chances of developing a winning marketing programme by providing steps to success and insight into best practice. It can also help you understand the key success factors for overcoming a range of marketing challenges. Inhaltsverzeichnis Introduction; Chapter 1 Position the Company; Chapter 2 Understand Your Customers; Chapter 3 Develop a Long-Term Product Strategy; Chapter 4 Offer a Customer-Focused Service Strategy; Chapter 5 Operate a Flexible Pricing Strategy; Chapter 6 Broaden Capability Through Collaboration; Chapter 7 Make Knowledge a Differentiator; Chapter 8 Manage the Market; Chapter 9 Develop Effective Channels to Market; Chapter 10 Maintain a Culture of Innovation; Chapter 11 Make It Easy To Do Business; Chapter 12 Manage the Sales Cycle; Chapter 13 Enhance Marketing Management;...