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Zusammenfassung Information users and usability constitute the main building blocks of today's electronic information world. This important new text is the first to give a holistic overview of all of the necessary issues relating to information users and the usability of information services in the digital world, including user-centred design, and the characteristics and behaviour of information users. This book helps readers understand why information users and the usability of information services are important and equips them to play a proper role in designing user-centred information systems and services and to properly exploit information services for the maximum benefit of users. It covers all of the major issues, the current situation and what the various research studies from around the world show. The chapters are: An introduction to information users and usability Information needs and user studies Human information behaviour studies and models Usability study basics Usability study participants Usability data analysis Web usability The usability of digital libraries Digital divide, digital natives and usability Issues and trends in usability research. Readership : The is essential reading for researchers and practitioners interested in the design and evaluation of digital information systems and services, as well as for students on library, information, and digital library courses. Inhaltsverzeichnis 1. Introduction Information users Users in the web environment User studies Human information behaviour The usability and evaluation of information services So, what’s the problem? About this book Summary References 2. Information needs and user studies Introduction Information needs Analysis of information needs User studies Factors affecting information needs User study methods Qualitative vs quantitative research in user studies Methods of data collection Summary References 3. Human information behaviour studies and models Introduction Human information behaviour Information seeking and retrieval Models in human information behaviour and information seeking and retrieval Information seeking on the web Some new information seeking behaviour models Summary References 4. Usability study basics Introduction Usability How to conduct a usability study Summary References 5. Usability study participants Introduction Selection of study participants Challenges when selecting study participants Summary References 6. Usability data analysis Introduction Data types Independent vs dependent variables Nominal vs ordinal data Descriptive vs inferential statistics Parametric vs non-parametric tests Comparing means: t-tests vs ANOVA tests Correlation analysis Chi square tests Qualitative analysis Summary References 7. Web usability Introduction What are the challenges? Which method? User-centred design and accessibility issues Web usability and accessibility Usability metrics and heuristic evaluation Summary References 8. The usability of digital libraries Introduction Approaches to digital library usability studies Usability factors in digital libraries Digital library usability study models and techniques Usability studies conducted by members of the Digital Library Federation Usability studies of Europeana Digital Library MEDLIS: a digital library usability model Summary References 9. The digital divide, digital natives and usability Introduction Connotations of the digital divide Indicators of digital divide Digital divide indicators and usability The digital divide and digital natives Information skills and usability Context and the digital divide Summary References 10. Issues and trends in usability research Introduction Usability methods and techniques External factors affecting usability Emerging technologies for acc...
Summary
Gives an overview of the necessary issues relating to information users and the usability of information services in the digital world, including user-centred design, and the characteristics and behaviour of information users. This book helps readers understand why information users and the usability of information services are important.
