Exam 70-685 - Windows 7 Enterprise Desktop Support Technician

List of contents

Lab 1: Installing Windows 7 Exercise 1.1: Installing Windows 7 from a DVD Exercise 1.2: Configuring IP Exercise 1.3: Joining a Workstation to a Domain Exercise 1.4: Identifying your System Components Exercise 1.5: Using Event Viewer Lab 2: Configuring Network Connections Exercise 2.1: Troubleshooting Network Connectivity Exercise 2.2: Configuring IPv6 Exercise 2.3: Troubleshooting Name Resolution Problems Exercise 2.4: Looking at Network Statistics and Port Usage Lab Challenge: Configure Network Card Settings Lab 3: Troubleshooting Login Problems Exercise 3.1: Troubleshooting Login User Rights Exercise 3.2: Troubleshooting Disabled and Locked Accounts Exercise 3.3: Looking at Computer Accounts Exercise 3.4: Troubleshooting Credential Manager Lab 4: Configuring VPN Connections Exercise 4.1: Creating a VPN Connection Exercise 4.2: Troubleshooting a VPN Connection Exercise 4.3: Installing a Wireless Connection Exercise 4.4: Troubleshooting Wireless Connections Lab 5: Troubleshooting Hardware Issues Exercise 5.1: Running the Memory Diagnostic Tool Exercise 5.2: Running Disk Tools Exercise 5.3: Working with Device Manager Exercise 5.4: Checking for Unsigned Drivers Exercise 5.5: Troubleshooting Hardware Problems Lab 6: Troubleshooting Bootup Issues Exercise 6.1: Looking at Safe Mode Exercise 6.2: Using Last Known Good Configuration Exercise 6.3: Working with the Boot Environment Lab 7: Recovery Folders and Files Exercise 7.1: Working with Folders Exercise 7.2: Using Restore Points Exercise 7.3: Creating a Backup Lab 8: Working with Printers Exercise 8.1: Installing a Local Printer Exercise 8.2: Installing a Network Printer Exercise 8.3: Troubleshooting Printing Lab 9: Dealing with Software Issues Exercise 9.1: Configuring Software Compatibility Options Exercise 9.2: Installing Windows XP Mode Exercise 9.3: Using the Standard User Analyzer Exercise 9.4: Troubleshooting Windows Installer Issues Lab 10: Managing and Monitoring Performance Exercise 10.1: Analyzing Performance Exercise 10.2: Configuring Virtual Memory Exercise 10.3: Configuring Power Options Lab 11: Configuring and Troubleshooting Internet Explorer Exercise 11.1: Configuring and Testing Internet Explorer Exercise 11.2: Troubleshooting Internet Explorer Exercise 11.3: Using Group Policies with Internet Explorer Lab 12: Resolving Security Settings Exercise 12.1: Configuring Windows Firewall Exercise 12.2: Using Windows Defender Exercise 12.3: Looking at Encrypting File System Exercise 12.4: Using BitLocker

Product details

• Authors: Microsoft Official Academic Course, Microsoft Official Academic Course (COR), MOAC (Microsoft Official Academic Course
• Assisted by: Charles DeSassure (Editor)
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Paperback / Softback
• Released: 16.12.2011
• EAN: 9781118152560
• ISBN: 978-1-118-15256-0
• No. of pages: 654
• Series: Microsoft Official Academic Co; Microsoft Official Academic Co
• Subject: Natural sciences, medicine, IT, technology > IT, data processing > General, dictionaries