Read more
Informationen zum Autor TOM JUSTICE is an organizational development practitioner and the president of Justice Associates, a consulting firm specializing in organizational capacity. DAVID W. JAMIESON, PH.D., is department chair, Organization Learning Development, University of St. Thomas and coauthor of Managing Workforce 2000. Klappentext Getting people to play together nicely is one thing. Getting them to work together productively is a very different challenge. This practical fieldbook gives managers, trainers, and group leaders in any industry the tools to turn their teams into well-oiled machines. Zusammenfassung An invaluable guide that provides you with the comprehensive tools and knowledge you need to help your teams--and, ultimately, your organization--succeed. The completely revised third edition of this longtime go-to resource for novice and experienced facilitators provides new team-building exercises as well as updated information on virtual meetings, mediation, strategic planning, and much more. Loaded with procedures, checklists, guidelines, samples, and templates, The Facilitator’s Fieldbook covers all the key areas of successful team management, including: establishing ground rules planning meetings and agendas, brainstorming, resolving conflict, making decisions, and helping groups optimize their time. You’ll also gain tips on maintaining the tone and flow of meetings, and will learn to determine when to delegate projects to individuals rather than assembling a group. Collaborative projects have become an increasingly prevalent feature of modern business strategies and workplace dynamics. But intentional, strategic facilitation is essential to making sure these groups and teams are effective. Inhaltsverzeichnis Contents Preface Contents and Organization Changes to the Second Edition of The Facilitator's Fieldbook Acknowledgments About the Authors Introduction The "Altogether” View of Facilitator Personal Qualities Primer A: Understanding Adult Learning Primer B: Understanding Group Dynamics and Decision Making Primer C: Understanding Process Consultation Primer D: The Manager as Facilitator SECTION I—PHASE I: PREPARATION Overview Facilitator Resources CONTRACTING FOR FACILITATION ORGANIZING THE GROUP SETTING GROUP NORMS MEETING PLANNING SECTION II—PHASE II: WORKING WITH THE GROUP Overview Facilitator Resources GETTING STARTED RIGHT GROUP MEMORY SYSTEMS ANALYZING THE DATABASE DECISION MODES HANDLING CONFLICTS AND COMMON PROBLEMS WITH GROUPS EVALUATION AND GROUP CLOSURE SECTION III—PHASE III: IMPLEMENTATION Overview Facilitator Resources MEETING RECORDS PREPARING! PRESENTING! AND REVIEWING RECOMMENDATIONS IMPLEMENTATION PLANNING SECTION IV—SPECIAL MEETINGS Overview Facilitator Resources PLANNING MEETINGS AND TOOLS LARGE-GROUP PLANNING METHODS FOR ORGANIZATIONAL AND COMMUNITY CHANGE SECTION V—FACILITATING IN A VIRTUAL WORLD Overview Facilitator Resources FACILITATING IN A VIRTUAL WORLD: TECHNOLOGICAL TOOLS AND APPLICATIONS SECTION VI—USING THE FACILITATOR'S FIELDBOOK AS A TRAINING TOOL Overview Facilitator Resources TRAINER'S NOTES Index ...
