Fr. 16.50

Jim Ballard, Ken Blanchard, Fred Finch

Customer Mania ! - The One Minute Manager and a Customer-Focused Company

English · Paperback

New edition in preparation, currently unavailable

Description

Informationen zum Autor Ken Blanchard is the founder and Chairman of The Ken Blanchard Companies. His One Minute Manager series has sold over 18 million copies and been translated into more than 25 languages. He has also written or co-authored numerous other books, including Gung Ho!, Big Bucks! and Raving Fans. Klappentext The One Minute Manager meets Yum!, the world's largest restaurant company, in this practical guide to making superlative customer service drive your business to success.

Product details

Authors	Jim Ballard, Ken Blanchard, Fred Finch
Publisher	Harper Collins Uk

Languages	English
Product format	Paperback
Released	07.11.2005

EAN	9780007210503
ISBN	978-0-00-721050-3
No. of pages	194
Dimensions	128 mm x 198 mm x 13 mm
Subjects	Social sciences, law, business > Business > Advertising, marketing BUSINESS & ECONOMICS / Customer Relations, Customer services, Money;Statistics;Analytics

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