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Informationen zum Autor PAM ESTES BREWER, PhD , is an Associate Professor in the Department of Technical Communication at Mercer University in Macon, Georgia. She is on the editorial board for the IEEE Transactions on Professional Communication and Technical Communication , and is a Senior Member and Associate Fellow of the Society for Technical Communication (STC) as well as a member of the IEEE Professional Communication Society. Dr. Brewer is the 2014 recipient of STC's Jay R. Gould Award for Excellence in Teaching and the President's Award for Service. In addition to writing International Virtual Teams , Dr. Brewer has also written articles for journals and book chapters for various publishers. Klappentext As a complete guide to international virtual team communication with practical problem-solving strategies, this book is a must-read for managers and engineers in all stages of their professional development. International Virtual Teams: Engineering Global Success provides essential information for creating and mai taining successful international virtual teams for those who manage, participate in, or train others in international virtual teaming. Based on new studies in engineering communication, this book presents processes and principles that can help managers and engineers establish global virtual teams that work, assess the virtual team climate, and maintain the effectiveness of virtual teams across cultural boundaries. It provides knowledge and tools necessary to understand the variable contexts of global virtual teams, so that organizations are able to respond to inevitable changes in technology and the global marketplace. This book includes several other important features that will enhance the way virtual teams function such as A problem-solving approach to communicating in virtual teams Structured approaches to establishing, assessing, and maintaining global virtual teams Reports from engineering workplaces, core principles, case studies, and success strategies The author offers data from a global survey of engineering professionals with 70% of responses provided by engineering professionals outside the U.S. Zusammenfassung Dr. Brewer presents a complete guide to international virtual team communication with the most up-to-date research developments in the engineering workplace on a global scale! and a problem-solving approach to using and communicating in virtual teams. Inhaltsverzeichnis A Note from the Series Editor xiii Foreword xv Preface xvii Acknowledgments xix 1 The Critical Role of Global Virtual Teams 1 1.1 Unique Features of This Book 2 1.2 Growth in International Virtual Workplaces 3 1.3 The International Nature of Virtual Teams 4 1.4 The Value of Information 5 1.5 Foundations of Global Virtual Team Theory 6 1.6 Global Virtual Team Basics 8 1.7 Targeted Benefits of Global Virtual Teams 8 1.8 Challenges of Global Virtual Teams 9 1.9 Connecting Global Engineering Talent 10 1.10 Engineering Successes and Failures 11 1.11 A Look Ahead 13 References 13 2 Virtual Team Basics 15 2.1 Defining and Describing Virtual Teams 15 2.2 Virtual Teams as Intercultures 17 2.3 Characteristics of Virtual Teams 18 2.4 Constructing the Virtual Workplace 19 2.5 The Transfer of Meaningful Information 20 2.6 Characteristics of Successful Virtual Teams 21 2.7 Challenges to Virtual Teams 22 2.7.1 Gaining Trust Takes Time 22 2.7.2 Engaging in Social Communication Influences Trust 23 2.7.3 Understanding the Communication Patterns of Other Team Members is a Challenge 23 2.7.4 Attributing an Incorrect Meaning to a Message is Common and Costly 24 2.7.5 Establishing Shared Interpretations of Language is Important Even amon...
