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Klappentext This short course is for learners who need to improve their ability to communicate when socialising, telephoning, presenting, taking part in meetings and negotiating. The course aims to build confidence and fluency by encouraging students to analyse tasks and take part in practice activities. This second edition has been redesigned and now includes a page of self-study tasks for each of the 15 units. Zusammenfassung This short course is for learners who need to improve their ability to communicate when socialising, telephoning, presenting, taking part in meetings and negotiating. The course aims to build confidence and fluency by encouraging students to analyse tasks and take part in practice activities. This second edition has been redesigned and now includes a page of self-study tasks for each of the 15 units. Inhaltsverzeichnis Module 1 Cultural diversity and socializing Unit 1 Building a relationship Unit 2 Culture and entertainment Module 2 Telephoning Unit 3 Could I leave message? Unit 4 Good to hear from you again! Unit 5 Unfortunately there's a problem ... Module 3 Presentations Unit 6 Planning and getting started Unit 7 Image! impact and making an impression Unit 8 The middle of the presentation Unit 9 The end is near this is the end Module 4 Meetings Unit 10 Making meetings effective Unit 11 Sorry to interrupt! but ... Unit 12 What do you mean by ...? Module 5 Negotiations Unit 13 Know what you want Unit 14 Getting what you can Unit 15 Not getting what you ddon't want File cards
