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It Service Management Based on Itil V3

English, Italian · Paperback / Softback

Description

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This Pocket Guide is a concise summary of ITIL V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition the processes are listed separately in the second half of the book.

Product details

Authors VAN HAREN, Van Haren Publishing (COR)
Assisted by Van Haren Publishing (Editor)
Publisher Bernan associates
 
Languages English, Italian
Product format Paperback / Softback
Released 27.10.2007
 
EAN 9789087531157
ISBN 978-90-8753-115-7
No. of pages 180
Series ITSM Library
Subject Social sciences, law, business > Business > Management

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