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Zusatztext An amazing book-one of the few that both educates and reminds us of what people really want and need from their managers. Informationen zum Autor Terry R. Bacon, Ph.D. is founder, CEO, and chairman of Lore International Institute, a global executive development firm whose work with such Fortune 500 firms as American Express, Cargill, Centex, Fluor, General Electric, Halliburton, Raytheon, and Ford Motor Company has included executive assessment, coaching, education, and organizational consulting in talent management and human capital development. He has coached thousands of executives and designed and delivered hundreds of programs on leadership, management, and interpersonal effectiveness over his 30-year career as a coach, teacher, and consultant. A prolific author and popular speaker, his most recent books include Winning Behavior, The Behavioral Advantage, Powerful Proposals, and Adaptive Coaching . Klappentext With an eye toward the changing demographics and complexity of today's workplace! What People Want uncovers the truth about what people really want from their relationships at work. Interweaving interesting and often surprising insights from his original research! Terry Bacon lays out a set of proven best practices that focus on the seven needs that matter most to coworkers! peers and direct reports: trust! challence! self-worth! competence! appreciation! excitement and an ability to develop and sustain an identity of merit. With dozens of real-world examples! sample dialogue and nearly 200 tips and techniques! What People Want also offers a variety of tools to help managers address their own needs for personal and psychological space and work-life balance! and advice on how to avoid such bad behaviors as bullying and intimidation! which can demotivate staff and damage the organization. What People Want reveals the truth about what it takes to build employee-manager relationships that matter—both to the people involved and to the bottom line. Zusammenfassung What do your people want most from their relationship with you? What People Want reveals the truth about what it takes to build employee-manager relationships that matter - both to the people involved and to the bottom line. Packed with fascinating results from first-of-its-kind research, this road map through today's workplace of changing demographics, diversity, and difference offers a multitude of tools and advice for building trust, creating a respectful environment, being sensitive to others, setting the right tone, and developing the kinds of relationships that result in lower turnover, higher productivity, and greater employee satisfaction....
