Read more
Informationen zum Autor Dave Howard is the national business technology manager for Toyota Financial Services. Klappentext "The purpose of this book is to provide a resource for organizations embarking on the journey of implementing a release management practice. Sharing lessons learned and providing practical process ideas will give the reader a useful resource to successfully implement a release process"--Provided by publisher. Zusammenfassung "The purpose of this book is to provide a resource for organizations embarking on the journey of implementing a release management practice. Sharing lessons learned and providing practical process ideas will give the reader a useful resource to successfully implement a release process"--Provided by publisher. Inhaltsverzeichnis INTRODUCTIONOverviewWhat Is Release ManagementInformation Technology Infrastructure Library(ITIL®)Service ManagementFinancial BenefitsRelease Management and Project ManagementOrganizational ReadinessPractical ApplicationBaseline and MetricsBasic ConceptsObjective and MissionRelease Policy and ProceduresRelease ProceduresRoles and ResponsibilitiesRelease LifecycleDefinitive Media LibraryMeasures and MetricsRelease Management ActivitiesDevelopmental RelationshipsOperational Considerations/Total Cost of OwnershipRelease Management and Project Management: Kissing CousinsDifferencesSimilarities and Complementary LikenessRelease Plan and Project PlanTying It TogetherSoftware/System Development Lifecycle (SDLC) vs. the Release Lifecycle (RLC)Alignment PyramidRelease Management Is Not Just for Software DevelopmentHolistic ApproachRelease Management and the InfrastructureNew Environment Request ProcessThe Release LifecycleBenefitsImplementation ConsiderationsThe Release LifecycleInitiation PhaseRelease Configuration and Build PhaseNew Environment Request (NER) PhaseQuality Assurance PhaseOperational Readiness PhaseImplementation PhasePost-Implementation PhaseUsing the RLCRelease Measures and MetricsSetting the BaselineValue of MeasurementComponents of MetricsMeasurement and MetricsSelling Release ManagementOrganizational ReadinessExecutive Buy-InReturn on InvestmentRelease Management and the BusinessAppendix A: Release PolicyAppendix B: RACI MatrixAppendix C: Release Deliverables ChecklistAppendix D: Master Test PlanAppendix E: New Environment Request Form (NERF)Appendix F: Infrastructure Design Document (IDD)Appendix G: Security Risk AssessmentAppendix H: Functional SpecificationsAppendix I: Operational Readiness Testing Manual (ORT)Appendix J: Support and Escalation Turnover DocumentAppendix K: Master Training PlanAppendix L: Service Level AgreementAppendix M: IT Service Continuity and Recovery PlanAppendix N: Post-Implementation ReviewIndexEach chapter concludes with a "Concept Review" ...
