Read more
Informationen zum Autor Dr Sheila Keegan is a Chartered Psychologist and has a doctorate in Organisational Change. In 1983, she co-founded Campbell Keegan Ltd, a business psychology consultancy working in the private and public sectors. An organisational consultant and qualitative researcher for more than 25 years, she helps clients in the private and public sectors to make better decisions in the areas of business strategy, social policy and organisational change management. She is a Fellow of the Market Research Society and an Associate Fellow of the British Psychological Society. Klappentext In the context of global economic recession! fear has become institutionalized in many organizations! both in the private and public sectors. Board directors are under pressure from shareholders! senior executives are attempting to maintain sales in a nervous market and many people are concerned about job security and maintaining their living standards. The Psychology of Fear in Organizations shows how fear manifests itself in large organizations! how it impacts on the workforce and how by reducing our willingness to take risks and to innovate! it can inhibit economic growth and innovation! at both an individual and corporate level. The Psychology of Fear in Organizations examines the psychological barriers to innovation and presents initiatives to loosen the paralysis caused by the economic downturn. It presents psychological theory in an accessible way to provide a better understanding of the needs and fears of people and how they can be supported to improve productivity and innovation. Online supporting resources include lecture slides on how to harness fear to fuel innovation. Online resources: lecture slides on how to harness fear to fuel innovation Zusammenfassung Understand fear, rife in many organizations, so you can redirect it to provide energy for a new wave of business innovation and growth. Inhaltsverzeichnis Preface PART ONE The nature of fear and how it shapes organizations 01 The paradox of fearThe scope of this bookWhat instils fear in organizations?Fear as a cultural normFear in different organizationsAnd yet, some things don't changeThe impact of the recessionOrganizational diversityOrganizational stylesPsychological health at workManaging and using fearRe-humanizing the workplace 02 The cultural backdrop of fearThe backdrop of fear and uncertainty within the workplace2007/8 and the cold winds of recession blew inThe economists' explanationThe widespread residue of fear in the workplace 03 Perspectives on fearExploring the boundaries of fearFear and the unexpectedThe role of fearThe physiology of fearFear is contagiousThe Hillsborough disasterDistortion of fearSuper-humansUsing fear to our advantageFear in the workplace - and elsewhere 04 Cultures of fear within organizationsThe long tail of the recessionSymptoms of fear in the workplaceHow can we gauge fear?The effects of fear on organizational lifeThe tendency to do what we have always doneFollowing the leaderFear undermines performanceWorkplace productivity at an all-time lowStudies on mental health in the workplaceStudies on workplace climate and trendsGauging 'reality'Fear as a management tool 05 Feeling fear at workThe hidden fear at workRecognizing fear and mistrust in organizationsThe growth of mistrustBullying at workThe complexities of whistle-blowing within an organizational contextWhen fear stimulates, energizes and motivates usDifferences in how people respond to fear in the workplace 06 Over-control and manipulation in the workplaceThe power of controlControl and orderThe Industrial RevolutionThe Hawthorne experimentsThe unintended consequences of target cultureTarget culture within the UK police servicePersonal judgement vs proceduresWhat role should targets play?How did this situation come about? 07 Organizations in crisisOrganizations in transitionClutching at old str...
