Business Ethics Twin-Track - Combining Controls and Culture to Minimise Reputational Risk

Informationen zum Autor STEVE GILES is a chartered accountant with over 20 years' experience of advising directors on business issues concerning governance, risk and compliance. After leaving Deloitte in 1997, Steve has set up and run two companies and has worked with directors and senior managers in the UK, Continental Europe, and the US to achieve successful solutions to a variety of business problems resulting from corruption, inappropriate conduct, incompetence or negligence. Now an independent consultant, he continues to advise his clients but also speaks extensively around the world on corporate governance, risk management and business ethics. Steve holds an MA from Christ Church Oxford, is an Associate Member of the Institute of Chartered Accountants in England and Wales, has been a Visiting Lecturer at the University of Hertfordshire and is the author of Managing Fraud Risk: A Practical Guide for Directors and Managers published in 2012 by John Wiley & Sons. Klappentext Institute a proactive reputational management framework that matches individual behaviour to organizational valuesThe Business Ethics Twin-Track is a practical guide to reputational risk management. A deep exploration of the concept of reputation, the ways in which it can suffer, and the consequences when it does, the book outlines an ethics controls framework that can mitigate risk and improve business performance. Readers will learn how to identify and manage weaknesses, and how to institute a system of governance that embeds proper, ethical conduct into the corporate culture. A clear set of controls and procedures provides actionable instruction that can be customised to suit the organisational structure, and discussion of historical and international ethics provides the context for implementation. Case studies illustrate the real-world applications, while interviews with executives from a variety of sectors provide important practical insights into some of the key issues discussed in the book.The law regulates behaviour in health and safety and financial crime, but otherwise, conduct is largely determined by the culture, ethics and values of an organisation. Effective reputation management is complex, and often difficult to achieve, as much of the available information on the topic is more theoretical than practical. This book bridges the gap by providing the tools that will help managers to:* Implement a modern ethics control framework, encompassing codes, officers, reporting lines and training* Consider the role of the media and social media in reputational damage to individuals and organisations* Analyse the key controls in responsibility and governance frameworks from around the world* Determine the causes and controls of conduct risk, including incompetence, negligence and criminalityToday's fast-paced media environment means corporate reputations can be obliterated in moments, and damage limitation is often too little, too late. Adopting the measures set out in this book will embed ethics into the culture, and match people's behaviours to the organisation's values. Zusammenfassung Institute a proactive reputational management framework that matches individual behaviour to organizational values The Business Ethics Twin-Track is a practical guide to reputational risk management. Inhaltsverzeichnis Acknowledgements xv Prologue xvii Opening xvii Corporate values: an old story xvii The 'say-do' gap xviii About The Book xviii Original idea xviii 2012 effect xix Structure and methodology xx My Experience xxii Audit, risk and forensics xxii Governance xxii Business ethics xxiii Speaking and writing xxiii The Book: Key Messages xxiv Overarching principles xxiv Twin-track approach xxiv Role of compliance xxv Reference points xxvi Summary xxvii ...

List of contents

Acknowledgements xv
 
Prologue xvii
 
Opening xvii
 
Corporate values: an old story xvii
 
The 'say-do' gap xviii
 
About The Book xviii
 
Original idea xviii
 
2012 effect xix
 
Structure and methodology xx
 
My Experience xxii
 
Audit, risk and forensics xxii
 
Governance xxii
 
Business ethics xxiii
 
Speaking and writing xxiii
 
The Book: Key Messages xxiv
 
Overarching principles xxiv
 
Twin-track approach xxiv
 
Role of compliance xxv
 
Reference points xxvi
 
Summary xxvii
 
Personal perspectives xxvii
 
Road test xxviii
 
'Simply the way we do things here' xxx
 
Closing xxx
 
Value statements: a modern story xxx
 
Chapter 1: The ethics project
 
The Opportunity 1
 
Initial contact 1
 
Coaching session 2
 
An unexpected request 3
 
Hot talk, cold chicken 4
 
The Stronach Group Plc 6
 
Background research 6
 
Corruption allegations 8
 
Recent trading difficulties 9
 
The board of directors 10
 
An Offer From The Chairman 12
 
The meeting 12
 
Strategic review 13
 
The ethics project 16
 
Key takeaways 17
 
Disclaimer 18
 
Chapter 2: The business ethics framework
 
The Ethics Project: First Workshop 19
 
Opening 19
 
The ground rules 20
 
Personal approach to business ethics 20
 
Agenda 22
 
Key questions 22
 
The Business Ethics Framework 23
 
Overview 23
 
Purpose 24
 
Mission statements and value statements 26
 
Responsibilities of directors 27
 
Pragmatic approach 29
 
Key Terms 32
 
Ethics 32
 
Business ethics 33
 
The golden rule 35
 
Integrity 37
 
Trust 40
 
The law 43
 
Compliance 46
 
Corporate culture 48
 
Business Dilemmas 49
 
Setting the scene 49
 
Ethical dilemmas 50
 
Business dilemmas 51
 
Workshop Conclusion 53
 
Closing 53
 
Key takeaways 54
 
Next workshop 55
 
Reflections 55
 
Chapter 3: Bribery, corruption and adequate procedures
 
Business Ethics in Action: Second Workshop 57
 
Opening 57
 
Agenda 58
 
A business dilemma 58
 
Bribery and Corruption 59
 
Overview 59
 
Bribery and corruption in business 62
 
Examples of anti-corruption laws and conventions 63
 
Case Study 65
 
The Siemens corruption case part 1: scandal and penalties 65
 
The Bribery Act 2010 (UKBA) 70
 
Background 70
 
Summary of the UKBA offences 72
 
The other main provisions 73
 
Adequate procedures 74
 
Official guidance on adequate procedures 76
 
Caution: beware of paying lip-service 80
 
Personal Experiences 82
 
Introduction 82
 
Example 1: UK subsidiary of a global energy group 83
 
Actions 84
 
Example 2: medium-sized UK business in the defence industry 85
 
Workshop Conclusion 87
 
Closing: bribery dilemma 87
 
Key takeaways 88
 
Next workshop 89
 
Reflections 89
 
Chapter 4: Reputation, risk and conduct
 
Reputational Risk: Third Workshop 91
 
Opening 91
 
Agenda 91
 
Risk 92
 
Risk awareness quiz 92
 
Reputation 96
 
Reputation and brand 96
 
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Product details

• Authors: S Giles, Steve Giles, Giles Steve
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Hardback
• Released: 01.05.2015
• EAN: 9781118785379
• ISBN: 978-1-118-78537-9
• No. of pages: 336
• Series: Wiley Corporate F&A; Wiley Corporate F&A
• Subjects: Social sciences, law, business > Business > Management; Unternehmensführung, Wirtschaftsethik, Wirtschaft, Corporate Governance, Business & management, Business Ethics, Wirtschaft u. Management