Excellence in Warehouse Management - How to Minimise Costs and Maximise Value

Zusatztext "...this book is easy to read...worth the investment..." (Supply Management! 3rd November 2005) Informationen zum Autor Stuart Emmett is a trainer, consultant and mentor, operating through  learnexchange.com, his background is in managing warehouses. He has written 3 books, various learning and technical material and a wide range of articles. Stuart is joint writer of Learning Material for e-learning (which won the 2000 Institute of Logistics and Transport Award for Excellence in Information, Communications and E-commerce). Klappentext Warehouses have been described as places where buyers keep their mistakes. They are also seen as a 'necessary evil': places that stop the flow of goods and thus increase costs without adding value.The truth is that warehouses often have a critical part to play in supply chain management, and warehouse managers should be centrally involved in the strategic aspects of any business.Excellence in Warehouse Management covers everything you need to know - from stock control to outsourcing - to manage warehouse operations as part of a holistic system, fine-tuned to serve the customer and drive the bottom-line.Cutting through jargon to clearly define and explain all the various processes of warehousing and logistics, Stuart Emmett reinvents warehouses as crucial links in supply chains that are streamlined, adaptable and profitable. Where speed and flexibility are watchwords, and people are valued and developed. With thinking points, self-assessment exercises and case studies he challenges you to consider your own operations in a new way, and plot a course into the future.Balancing core principles with current issues such as global supply chains, reverse logistics, risk management in agile systems and socio-political influences, this is an essential guide for any warehousing, logistics or supply chain professional. Zusammenfassung Warehouses are often seen as a necessary evil: places that stop the flow of goods and thus increase costs without adding value. But the truth is that they have a critical part to play in supply chain management, and warehouse managers should be centrally involved in the strategic aspects of any business. Inhaltsverzeichnis Introduction ix Abbreviations xi Acknowledgements xv 1: The Role of Warehousing and Stores 1 Warehousing and the supply chain 1 Training topics 2 Definitions 4 Strategic aspects of warehousing 5 Customers 7 The value chain 9 Warehouse location 12 Modern warehouse operations 14 World-class warehousing 21 Conclusion 24 2: Inventory, Stock Analysis and Classifying Products 25 Product classification 25 Demand analysis 26 ABC analysis 30 Product coding 34 Product handling groups 34 Inventory management: why hold stock? 35 Inventory costs and service 37 Lead time 41 Demand forecasting 46 Inventory and statistics 48 How much stock should be held? 51 Replenishment methods 54 Questions about inventory 65 Appendix 72 3: Stock Control 75 Stock inaccuracy 75 Continuous or periodic stock checking 77 Stock control 79 Security and preventing loss 81 Information security 84 Training topics 86 4: The Warehouse and Operational Principles 88 Warehouse structure 88 Warehouse operations 90 Receiving 91 Location methods in the warehouse 96 Picking options 97 Customer orders 99 Methods of picking 100 Despatching activity 110 Organising for flow 111 5: Equipment 112 Fork-lift trucks 112 Racking/shelving 119 The aisle width decision 125 6: Warehouse Information Communications Technology 128 Importance of inf...

List of contents

Introduction.
 
Abbreviations.
 
Acknowledgements.
 
1: The Role of Warehousing and Stores.
 
Warehousing and the supply chain.
 
Training topics.
 
Definitions.
 
Strategic aspects of warehousing.
 
Customers.
 
The value chain.
 
Warehouse location.
 
Modern warehouse operations.
 
World-class warehousing.
 
Conclusion.
 
2: Inventory, Stock Analysis and Classifying Products.
 
Product classification.
 
Demand analysis.
 
ABC analysis.
 
Product coding.
 
Product handling groups.
 
Inventory management: why hold stock?
 
Inventory costs and service.
 
Lead time.
 
Demand forecasting.
 
Inventory and statistics.
 
How much stock should be held?
 
Replenishment methods.
 
Questions about inventory.
 
3: Stock Control.
 
Stock inaccuracy.
 
Continuous or periodic stock checking.
 
Stock control.
 
Security and preventing loss.
 
Information security.
 
Training topics.
 
4: The Warehouse and Operational Principles.
 
Warehouse structure.
 
Warehouse operations.
 
Receiving.
 
Location methods in the warehouse.
 
Picking options.
 
Customer orders.
 
Methods of picking.
 
Despatching activity.
 
Organising for flow.
 
5: Equipment.
 
Fork-lift trucks.
 
Racking/shelving.
 
The aisle width decision.
 
6: Warehouse Information Communications Technology.
 
Importance of information.
 
Decision-making and ICT.
 
Improvements with ICT.
 
Warehouse ICT applications.
 
Systems implementation.
 
7: Regulations.
 
Health and safety at work.
 
Management of health and safety.
 
Health and safety arrangements.
 
Warehouse health and safety risks.
 
Risk assessments.
 
Fork-lift trucks: health and safety.
 
8: Productivity, Cost and Service.
 
Framework for analysis.
 
Key costs.
 
Key productivity drivers.
 
Basic improvements.
 
Understanding productivity.
 
Determining pricing and charging.
 
Customer service.
 
Added value.
 
Warehouse layout.
 
Training topics.
 
9: Outsourcing.
 
Users' views of third parties and the marketplace.
 
Selecting third parties.
 
Training topics.
 
10: People Management.
 
Company culture.
 
Management.
 
Work objectives and performance.
 
Motivating people.
 
Empowering.
 
Teams.
 
Communication.
 
Managing change.
 
Warehouse picking operatives.
 
Training topics.
 
11: Developments and Trends.
 
Supply chain impacts on stores and warehousing.
 
Global logistics.
 
Reverse logistics and customer returns.
 
Risk.
 
Roads.
 
Legislation.
 
Technology.
 
People development.
 
Political influences.
 
The supply chain.
 
Warehouse aims/ideals.
 
Useful Information and Websites.
 
Bibliography.
 
Index.

Report

"...this book is easy to read...worth the investment..." (Supply Management, 3rd November 2005)
 
" In Stuart Emmett, we have not only one of the countries acknowledged leaders in training, but who also has the practical background to relate this to the real problems faced by managers ". --John Perry, Managing Director Scala Consulting Ltd.
 
" Thank you for your support and help over the last 12 months". --Dorothea de Carvalho, Director of Professional Development, Institute of Logistics and Transport.

Product details

• Authors: S Emmett, S. Emmett, Stuart Emmett, Stuart (Leanrandchange.com) Emmett, EMMETT S, Emmett Stuart
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Paperback / Softback
• Released: 20.05.2005
• EAN: 9780470015315
• ISBN: 978-0-470-01531-5
• No. of pages: 320
• Subjects: Social sciences, law, business > Business > Management; Business & management, Produktionssteuerung, Wirtschaft u. Management, Production Operations Management