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This book provides a basic overview of key areas that a nurse manager needs to know in order to manage effectively. Beyond literature review and theories, it will provide practical tips from the authors' experience and expertise.
New ideas are presented for handling age-old problems as well as for dealing with emerging issues. Examples include office organization, managing change, resource utilization/case management (with a pattern that can be imitated), generation X, and handling multiple departments. The question and answer format provides quick snippets of information directed toward a specific need.
List of contents
MANAGEMENT ROLE DIFFERENCES
Beginning the New Role
Management and Leadership Styles
Office Management
Time Management
Managing Meetings
PLANNING AND ORGANIZING
Fitting within the Organization
Managing Change
Managing Budgets
Staffing Budgets
Interacting within Management
Managed Care Concerns
Business Strategy
STAFFING
Recruitment and Retention
Student Nurse Extern Programs
New Graduate Nurses
Staff Hiring
Orientation and Socialization of New Employees
Staff Scheduling
Self-Scheduling
On-Call Staffing
On-going Staff Education and Professional Development
Clinical Ladders
DIRECTING AND CONTROLLING
Management on a Daily Basis
Motivating and Empowering
Coaching and Disciplining
The Impaired Nurse
Leading and Managing a Culturally Diverse Workforce
Managing Generation X Employees
Negotiation
Labor Unions
MEETING STANDARDS
Legal Considerations
Regulatory Issues
Quality Management and Process Improvement
Care Management Program: One Hospital's Success
Ethics
Applying Research in Practice
RELATED TOPICS
Managing Multiple Departments
Renovation Projects
Managing Your Career
Welcoming the Future
Been There, Done That
Summary
This overview of key areas that a nurse manager needs to know in order to manage effectively provides practical tips from the authors' experience and expertise. New ideas are presented for handling age-old problems as well as for dealing with emerging issues.
