Modernizing Processes in Public Administrations - Process Management in the Age of e-Government and New Public Management

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

List of contents

1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. - Bibliography. - Index. - Authors.

About the author

Jörg Becker, geb. 1955 in Hannover. Lebt als freier Autor in Berlin. Veröffentlichungen seit 1981 in der Zeitschrift 'Filmkritik'; seit 1984 Essays, Presse-, Sachbuch-, Hörfunk-, Fernsehbeiträge und Lehrtätigkeiten.

Summary

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

Product details

• Authors: Lar Algermissen, Lars Algermissen, Jör Becker, Jörg Becker, Thorsten Falk
• Publisher: Springer, Berlin
• Languages: English
• Product format: Paperback / Softback
• Released: 03.04.2014
• EAN: 9783642441370
• ISBN: 978-3-642-44137-0
• No. of pages: 336
• Dimensions: 155 mm x 19 mm x 235 mm
• Weight: 551 g
• Illustrations: XXIV, 336 p.
• Series: BPM Competence; BPM Competence
• Subjects: Natural sciences, medicine, IT, technology > IT, data processing; Social sciences, law, business > Business > Management; B, Business, Planning, Human Resource Management, Organization, Business and Management, computer science, Business & management, Business and Management, general, IT in Business, Information Technology, Personnel & human resources management, Personnel Management, Management science, Business mathematics & systems, Computer simulation, Computer modelling & simulation, Simulation and Modeling, Business—Data processing, Business applications