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Informationen zum Autor STEVEN P. BLAIS is a solution architect and a consultant, coach, trainer, and course author in business analysis, software development, and project management. He contributes articles on a regular basis to allPM.com, a project management webzine published by the International Institute for Learning (IIL). He is a frequent content provider to numerous BA blogging sites, including EssenceoftheBA.com, and chairs a committee for the Business Analysis Body of Knowledge R3 with the International Institute of Business Analysis (IIBA), the predominant organization for the growing discipline of business analysis, with currently over 15,000 members in ninety chapters worldwide. Klappentext The definitive guide on the roles and responsibilities of the business analystBusiness Analysis offers a complete description of the process of business analysis in solving business problems. Filled with tips, tricks, techniques, and guerilla tactics to help execute the process in the face of sometimes overwhelming political or social obstacles, this guide is also filled with real world stories from the author's more than thirty years of experience working as a business analyst.* Provides techniques and tips to execute the at-times tricky job of business analyst* Written by an industry expert with over thirty years of experienceStraightforward and insightful, Business Analysis is a valuable contribution to your ability to be successful in this role in today's business environment. Zusammenfassung The definitive guide on the roles and responsibilities of the business analyst Business Analysis offers a complete description of the process of business analysis in solving business problems. Inhaltsverzeichnis Preface xv Acknowledgments xxv International Institute for Learning, Inc. (IIL) xxvii PART I THE PROBLEM SOLVER 1 CHAPTER 1 What Is a Business Analyst? 3 The Business Analyst in Context 3 What Is It All About? 4 The Role of the Business Analyst 5 The Business Analyst in the Center 6 Business Analyst Focus 8 The Ideal Business Analyst 9 Last-Liners 11 Notes 11 CHAPTER 2 The Evolution of the Business Analyst 13 The Business Analyst Hall of Fame 13 Where It Began 15 Information Systems 17 The Rise of the Business Analyst 18 The Business Analyst Position 20 The Business Analyst Profession 21 The Question of Certification 24 The Challenge of Business Analyst Certification 25 The Value of Certification 26 Notes 27 CHAPTER 3 A Sense of Where You Are 29 Business Analysts Coming from IT 30 Business Analysts Coming from the Business Community 31 Living with the Business 33 The Lone Ranger 35 Working Both Sides of the Street 36 Central Business Analyst Organization 37 CHAPTER 4 What Makes a Good Business Analyst? 39 The Skillful Business Analyst 40 Is a Business Analyst Born or Made? 41 So What Does It Take to Be a Business Analyst? 42 CHAPTER 5 Roles of the Business Analyst 45 Intermediary 49 Filter 59 Mediator 63 Diplomat 65 Politician 68 Investigator 69 Analyst 70 Change Agent 72 Quality Control Specialist 73 Facilitator 74 Process Improver 79 Increase the Value of Organizational Business Processes 79 Build It and They Will Come 80 Reducing Complexity 82 Playing Multiple Roles 83 Notes 84 PART II THE PLAYERS 85 CHAPTER 6 The Business Analyst and the Solution Team 89 Business Analyst and Project Manager 89 Business Analyst and Systems Analyst 94 Trying to Do All Jobs 98 Business Analyst and the Rest of the Solution Team 100 <...
