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Informationen zum Autor David Warner is a Professor and Pro-Vice-Chancellor at the University of Central England in Birmingham having previously worked at the Universities of East Anglia and Warwick. He has published extensively on many aspects of higher education management, and his previous Open University Press books are Managing Educational Property, The Income Generation Handbook and Human Resource Management in Higher and Further Education. He is the editor of the journal International Education. David Palfreyman is the Bursar and a Fellow of New College, Oxford, having previously worked at the Universities of Warwick and Liverpool. He regularly publishes articles on higher education management, and is especially interested in the management of change within higher education, and in the interface between collegiality and managerialism. Klappentext Many higher education institutions are like small towns, meeting the needs of their members by providing not only specialist teaching and research activities but also residential accommodation, catering, telecommunications, counselling, sports facilities and so on. The management of these institutions is very complex, requiring both generalist and specialist knowledge and skills; and the move to formal strategic planning means that it is no longer acceptable for higher education managers to be aware only of their own relatively narrow areas of expertise. All new managers would benefit from an holistic perspective on managing a whole institution. As such individuals are promoted, such 'helicopter vision' becomes a precondition of their and their institution's success. Higher Education Management provides: * the first comprehensive account of non-academic higher education management. * contributions from distinguished practitioners of university management. * a key resource for all aspiring, trainee and practising managers in higher education. Zusammenfassung Higher Education Management is the first comprehensive account of non-academic higher education management. The contributions are from distinguished practitioners of university management and they provide a key resource for all aspiring! trainee and practising managers in higher education. Inhaltsverzeichnis Setting the scene Organizational culture Strategic planning Sources of funds and resource allocation Financial management Decision-making and committees Personnel management Student management Postgraduate and research organization and management Estate management Campus support services Student support services External relations Academic support services Managing student learning Bibliography Index. ...