The Six Sigma Handbook - 4th Edition

This interactive training resource teaches the core concepts of the management systems and statistical tools that comprise the foundation of Six Sigma, then features them in the context of real-world, on-the-job situations and how they relate to project objectives.

List of contents

Part I - Six Sigma Implementation & Management
Ch 1: Building the Responsive Six Sigma Organization What is Six Sigma Implementation Plan Training Needs / Resource Selection / Recognition
Ch 2: Recognizing Opportunities Customer-driven approach Balanced Scorecard / Dashboards Feedback mechanisms Lean and its relevance to organizational goals
Ch 3: Maximizing Resources Selecting Projects Management Responsibility and Oversight
Part II - Six Sigma Tools and Techniques
Ch 4: Introduction to DMAIC & DMADV
Ch 5: The Define Phase
Ch 6: The Measure Phase
Ch 7: The Analyze Phase
Ch 8: The Improve / Design Phase
Ch 9: The Control / Verify Phase

Product details

• Authors: Paul Keller, Paul A. Keller, Thomas Pyzdek
• Publisher: McGraw Hill Trade
• Languages: English
• Product format: Hardback
• Released: 01.06.2014
• EAN: 9780071840538
• ISBN: 978-0-07-184053-8
• Dimensions: 200 mm x 245 mm x 42 mm
• Subject: Social sciences, law, business > Business