Clinical Governance: Improving the Quality of Healthcare for - Patients and Service User

Offers a practical guide to clinical governance in healthcare, designed to help practitioners and students deliver quality care to patients and improve the patient experience at every level. Grounded in the application of clinical governance, this book explains in detail what it looks like in practice.

List of contents

1. The context and importance of clinical governance
2. Examples of quality issues
3. Using tools to analyse causes of quality issues
4. Developing clinical governance strategies through Change Management
5. Developing awareness through Education and Training
6. Improving quality care through risk and complaints management
7. Using Evidence based practice to support clinical governance
8. Evaluating quality care through audit

About the author

Mary Gottwald is Principal Lecturer for Student Experience at Oxford Brookes University, UK. She teaches in the UK and Hong Kong and subjects include Clinical Governance, Health Promotion and Leadership. She co-authored A Guide to Practical Health Promotion, Open University Press, published 2012.Committed to leadership, management, education and health care systems, Gail Lansdown is Principal Lecturer, UK and International Academic Collaborations, Oxford Brookes University, UK. She has designed, implemented, managed, led and taught on health care degree programmes in Hong Kong, China, Malaysia and Singapore.

Product details

• Authors: Mary Gottwald, Mary Lansdown Gottwald, Gail Lansdown, Gail E. Lansdown
• Publisher: Open University Press
• Languages: English
• Product format: Paperback / Softback
• Released: 16.06.2014
• EAN: 9780335262809
• ISBN: 978-0-335-26280-9
• No. of pages: 216
• Series: Open University Press; UK Higher Education OUP Humanities & Social Sciences Health & Social Welfare; UK Higher Education OUP Humanities & Social Sciences Health & Social Welfare; UK Higher Education OUP Humani
• Subjects: Natural sciences, medicine, IT, technology > IT, data processing > IT; Non-fiction book > Politics, society, business > Politics; Social sciences, law, business > Business > Management