Supply Chain Metrics That Matter

How to Conquer the Effective Frontier and Drive Improved Value in Global Operations
 
Growth has slowed. Volatility has increased and the world is more global. Brands are defined by innovation and services. Supply chain excellence matters more than ever. It makes a difference in corporate performance.
 
One cannot snap their fingers and deliver supply chain success. It happens over the course of many years. It is measured in inches not miles. In this book, the author evaluates the progress of over a hundred companies over the period of 2006-2013.
 
Success drives value. The effective supply chain makes a difference in winning a war, saving a patient, and driving commerce; but it also makes a difference in a community having clean air, potable water, and a standard of living. Mistakes are hard to overcome. Supply Chain Metrics that Matter tells this story. The book links corporate financials to supply chain maturity. In the book, the author analyzes which metrics matter.
 
The author Lora M. Cecere is a supply chain researcher as well as an authority in supply chain technology. She helps companies gain first mover advantage. In the book, Cecere provides concrete, actionable steps to align and balance the supply chain to drive value. The book explores the crossover between supply chain efficiency and financial growth with topics such as:
* Outlining the metrics that matter, the metrics that don't
* Progress in industry sub-segment in improving inventory, cash, productivity and margin
* The management techniques that improve performance
* Sharing insights on how metrics change as the supply chain matures
* The roadmap to improve performance.
 
Today, supply chains are global and dynamic. They are rapidly evolving. Companies that constantly seek out new solutions and opportunities for improvement drive differentiation. In a market where growth is stalled and many companies are stuck in driving supply chain performance, this book provides a clear, concise framework for a more modern, effective supply chain.

List of contents

Foreword xi
 
Preface xv
 
Acknowledgments xvii
 
Chapter 1: Starting the Journey 1
 
Meet Joe 4
 
Setting Metrics Targets 5
 
The Journey 6
 
Agility 37
 
Evolution 40
 
Conclusion 42
 
Notes 43
 
Chapter 2: Managing Metrics on the Effective Frontier 45
 
The Connection of Metrics to the Business Strategy 46
 
Managing Metrics as a Complex System 49
 
Using the Metrics Maturity Model to Drive Change 52
 
Aligning on Asset Strategies 81
 
Managing Change 85
 
Conclusion 87
 
Notes 88
 
Chapter 3: Using Value Network Strategies to Move to the Next Level on the Frontier 89
 
Managing What You Can't Control 90
 
Building the Guiding Coalition 132
 
Educating the Organization to Take the First Step 133
 
Conclusion 139
 
Notes 139
 
Chapter 4: A Strategy Session on Managing Value Networks 141
 
Addressing Organizational Tensions 142
 
The Strategy Day 154
 
The Journey: Becoming Market-Driven 169
 
Risk Management: A Catalyst for Driving Balance and Resiliency? 171
 
Can Corporate Social Responsibility Be an Impetus to Drive
 
Alignment and Build Market-Driven Value Networks? 176
 
Sales and Operations Planning to Drive Balance and Resiliency 180
 
Moving to the Next Level of the Effective Frontier 186
 
Conclusion 188
 
Notes 188
 
Chapter 5: What Drives Value in the Value Network?: Industry Progress in Consumer Value Chains 189
 
The Questions 190
 
Leveling the Playing Field 193
 
The Supply Chain Index 195
 
The Consumer Value Chain Journey 196
 
Wrapping Up the Strategy Workshop 235
 
Conclusion 237
 
Notes 237
 
Chapter 6: What Drives Value in the Value Network?: Industry Progress in the Health-Care Value
Chain 239
 
What Is Value? 242
 
Who Is the Customer? 248
 
Where Are We Headed? 250
 
The Health-Care Value Chain 253
 
Hospitals 259
 
Pharmaceutical Industry 267
 
Medical Device Manufacturers 278
 
Conclusion 283
 
Notes 284
 
Chapter 7: What Drives Value in the Value Network?: Industry Progress in the Industrial Value Chain 285
 
Understanding the Industrial Value Network 296
 
High-Tech and Electronics 300
 
Semiconductor Industry 310
 
Conclusion 320
 
Notes 321
 
Chapter 8: What Drives Value in the Value Network?: Industry Progress in the Automotive Value
Chain 323
 
Automotive Progress on the Index 325
 
Review of the Automotive Industry 329
 
Moving Forward with Project Orbit 346
 
Notes 350
 
Chapter 9: The Smoke Clears 351
 
Reflections 353
 
Joe's Story 354
 
Reflections 363
 
Appendix: The Methodology 365
 
About the Author 371
 
Index 373

About the author

LORA M. CECERE is the founder of the research firm Supply Chain Insights. She is the author of the enterprise software blog Supply Chain Shaman, which attracts 5,000 readers weekly. She also writes a blog for Forbes and is a LinkedIn Influencer. Currently, Lora's research focuses on supply chain sensing and revenue management. Her supply chain experience includes specialist roles at AMR Research, Clorox, Gartner Group, Kraft, and Procter & Gamble.

Summary

How to Conquer the Effective Frontier and Drive Improved Value in Global Operations Growth has slowed. Volatility has increased and the world is more global. Brands are defined by innovation and services. Supply chain excellence matters more than ever. It makes a difference in corporate performance.

Product details

• Authors: Cecere, Lm Cecere, Lora M Cecere, Lora M. Cecere, Cecere Lora M.
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Hardback
• Released: 03.02.2015
• EAN: 9781118858110
• ISBN: 978-1-118-85811-0
• No. of pages: 400
• Series: Wiley Corporate F&A; Wiley Corporate F&A (Hardcover; Wiley Corporate F&A
• Subjects: Social sciences, law, business > Business > Management; Strategisches Management, Business & management, Strategic management, Wirtschaft u. Management