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Informationen zum Autor Dr. Susan Carol Curzon is the dean emeritus of the University Library of California State University, Northridge. Her previous positions include Director of Libraries for the City of Glendale, CA. and Regional Administrator for the County of Los Angeles Public Library. She also has experience in a corporate library. Klappentext What Every Library Director Should Know is the insider's view of vital actions, behaviors and strategies to succeed in every type of library. The content is based both on the author's direct experience after a long career in several types of libraries but also on the direct observation of other managers. Inset into the book are pearls of wisdom from other directors, managers and observers who are answering the question, "what is the one piece of management wisdom that you would give to anyone who wishes to become a library director?" This book will help to get you there by explaining and illustrating the wisdom that is mostly unwritten and which mostly moves in subtle communication. Inhaltsverzeichnis AcknowledgmentsIntroductionChapter One: At the HelmUnbuckle the OrganizationThe Importance of Making a Good Impression Controlling ExpectationsDownstream ThinkingConspiracy of SilenceTarget FixationThe Long-distance RunnerThe Master of IntegrationThe Proof is in the PuddingThe Librarian-in-chief Chapter Two: Customer Number One: Your BossLiving the ContextBucking the BossBeing Tough with YourselfMarket YourselfRelating to the Boss' BossRelating EffectivelyThe BoosterBad BossesChapter Three: Engaging PeoplePeople Who Like PeopleStand Up DirectorNot One of the GangThe Fighter in the RingThe Actor on the Stage Checking Your EgoBuilding the Management TeamThe Power SeekersDriving the Staff CrazyMinding the MessageStaff MoraleRelationships in the WorkplaceUnion actionsThe Politically Connected StaffHello and goodbyeChapter Four: Dealing with Boards and the Faculty SenateDegrees of ControlBasic PrinciplesDeveloping an AgendaMaking the Board Look GoodBoards Under SiegeBad BoardsChapter Five: Dollar senseThe BreadwinnerKnow the Dollars Manage the dollars effectivelyWalking the Straight and NarrowThe Boss and MoneyGetting AuditedManaging TimeEmployee TurnoverChapter Six: The Borders of the RealmA Friend Indeed Network vs. CliqueThe Danger ZoneTattletalePoachersFriends of the LibraryCommunity GroupsStudent AssociationsElected OfficialsChapter Seven: Dealing with the Press The Double-edged SwordBeing Interviewed: PreparationThe Written WordBeing Interviewed: RespondingThe Drop-in ReporterThe Reporter: Friend or Foe?Bad News DayTwo-week RuleStaff InvolvementChapter Eight: A Death in the LibraryEmotional ImpactThe Dying ColleagueSharing the News Attending the FuneralPractical Concerns A Grateful LibraryThe Year AfterThe Family of StaffChapter Nine: Changing TimesTaking Heart Outside Forces of ChangeChange FatigueHandling a Setback The Price of Not ChangingProblems without SolutionsProject ManagementChapter Ten: TransitionsThe New Kid on the BlockPromoted from WithinAccidental DirectorJob ShockThe End of the Line: FiredThe End of the Line: RetiredThe End of the Line: ResignedTraveling LightA Final WordAuthors of the QuotesAbout the Author...
