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Informationen zum Autor Mike Bernon is Senior Lecturer and Director of Executive Development (SCM) within the Centre for Logistics and Supply Chain Management at Cranfield School of Management. He is also the Chairperson for the Cranfield Sustainable Supply Chain Forum and the Chairperson for the CILT (UK) Reverse Logistics Forum. Mike works collaboratively with companies to design, develop and deliver innovative customised executive development programmes for global clients. He has also run research programmes for DEFRA, DfT, World Bank and EPSRC. John Cullen is Professor of Management Accounting at Sheffield Management School. He took part in a major study of reverse logistics in the UK Retail Sector funded by the Department for Transport. Jonathan Gorst is Senior Lecturer in the Department of Finance, Accounting and Business Systems at Sheffield Hallam University. Liam Fassam is a Senior Management professional with over 27 years' experience within the logistics and supply chain arena, predominately within food and high tech sectors. He is currently a Senior Lecturer on Supply Chain Management at the University of Northampton. Klappentext While reverse logistics has always been an important part of the supply chain! its importance has grown substantially in the past few years. This has been driven by: increasingly generous returns policies! growing legislation on product disposal! evermore global supply chains! rising consumer social responsibility and awareness of the cost-saving potential. Moreover! research from Cranfield School of Management shows that companies can reduce costs by 20-40% by using reverse logistics techniques. In The Handbook of Reverse Logistics! Mike Bernon! John Cullen and Jonathan Gorst cover all the key issues in reverse logistics! including: reducing the level of returns; developing effective product return networks; options for product disposal that maximize asset recovery; and sustainable distribution. There is a dedicated chapter on circular supply chains. The book also features a valuable self-assessment audit tool for reverse logistics and is full of international case studies. Zusammenfassung Analyses the theory behind creating effective closed-loop supply chains using best practice case studies. Inhaltsverzeichnis ** Chapter - 00: Introduction; ** Chapter - 01: A Typology of Reverse Systems; ** Chapter - 02: Techniques for Reducing Return Rates; ** Chapter - 03: Managing the Cost of Returns; ** Chapter - 04: Maximizing Asset Values for Product Returns; ** Chapter - 05: Financial Reporting and Performance Measurement; ** Chapter - 06: Returns Management and the Environment; ** Chapter - 07: Managing a Returns Project Improvement Process...
