Integrated Management of Processes and Information

Informationen zum Autor Kenneth (Ken) Shaw retired from the College of Businessat Oregon State University (OSU) in mid-2011.Before joining the faculty at OSU in 2003! he workeda number of years in R&D! manufacturing! marketing!evaluation! and technical management for several hightechindustries that included General Electric! Motorola!Unisys! and most recently Hewlett-Packard. A SeniorLife member of the IEEE! Ken has PhD and MS degrees inelectrical engineering from Arizona State University! aBSEE degree from Purdue University! and is a registeredProfessional Engineer in Colorado. Klappentext Many process management books focus on manufacturing applications. A few discuss services applications and occasionally some comment on the information processes outside of the normal information technology (IT) function. When a business seeks to improve the processes it uses in order to provide efficiency and cost savings to a product or service! that business needs to consider its manufacturing! service! and information handling processes together because they are not independent. This book has two goals: First! to help business practitioners integrate their management of manufacturing or service processes with information processes; and second! to provide business schools with a textbook that can be used for a basic process management course to precede or accompany the typical operations management course. Because information handling approaches vary considerably with organizational size! both large and small business approaches are discussed. This discussion is focused on basic concepts rather than specific technical aspects like what type of information hardware to be used. One chapter will discuss the considerations necessary when adding information process management to enterprise resource planning (ERP)! statistical process control (SPC)! and supply chain logistics approaches from both large and small business perspectives. Zusammenfassung Intends to help business practitioners integrate their management of manufacturing or service processes with information processes. In this book! the discussion is focused on basic concepts rather than specific technical aspects like what type of information hardware to be used. ...

Product details

• Authors: Kenneth Shaw, Kenneth A. Shaw
• Publisher: McGraw Hill Trade
• Languages: English
• Product format: Paperback / Softback
• Released: 01.06.2013
• EAN: 9781606494448
• ISBN: 978-1-60649-444-8
• Subject: Social sciences, law, business > Business > Miscellaneous