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Technology is meant to make life easier and to raise its quality. Our interaction with technology should be designed according to human needs instead of us being required to adapt to technology. Even so, technology may change quickly and people and their habits change slowly. With the aim of supporting user acceptance of iTV, the focus of this book is on the usability of iTV applications. A method for developing interaction design patterns especially for new technologies is presented for the first time.
The main characteristics covered in this new approach are: systematic identification of recurrent design problems; usability as a quality criterion for design solutions; integration of designers into the pattern development process including identification of designers' needs, and iterative evaluation and optimisation of patterns to encourage designers to accept and use them; usability testing to identify proven design solutions and their trade-offs; presentation of specific design guidelines.
List of contents
1. Introduction.- Motivation.- Problem and Aims.- Approach.- Structure of the book.- 2. Interactive TV Applications and Their Context of Use.- Interactive TV applications.- Context of use.- 3. Types of Design Guidance for iTV Applications.- Summary of existing design guidance for iTV applications.- Forms of design guidance.- 4. User Tasks and Requirements for iTV Applications.- Theory.- Applied Method.- Results.- Conclusions.- 5. Design Pattern Collection for iTV.- Framework for interaction design patterns.- Overview of the pattern language.- Interaction design patterns.- Conclusions.- 6. Method of Pattern Development.- Requirements analysis for iTV design guidance.- Hierarchy of iTV interaction design problems.- Design of iTV prototypes.- Usability test series.- Forming the pattern language.- Evaluation of the developed patterns.- 7. Conclusion.- Summary.- Discussion.- Main contributions.- Future research.- Appendix A.Characteristics of usability test participants.- Appendix B.Quantitative usability test result.
About the author
Tibor Kunert, PhD, has worked in the field of Human-Computer Interaction (HCI) for the last 10 years. At the Technical University of Ilmenau, Germany, he focussed his research work on HCI for interactive media like interactive television. He managed several research and development projects with public and private television broadcasters.
He taught and supervised numerous master students on HCI and usability engineering methods and practices, for example for television, web applications and in-car information systems. Dr. Kunert is the author of 18 scientific papers and an invited conference speaker
He earned a PhD from the Faculty of Electrical Engineering and Information Technology at the Technical University of Ilmenau, Germany. Presently he is working as HCI expert at Siemens AG in several international projects.
Summary
Technology is meant to make life easier and to raise its quality. Our interaction with technology should be designed according to human needs instead of us being required to adapt to technology. Even so, technology may change quickly and people and their habits change slowly. With the aim of supporting user acceptance of iTV, the focus of this book is on the usability of iTV applications. A method for developing interaction design patterns especially for new technologies is presented for the first time.
The main characteristics covered in this new approach are: systematic identification of recurrent design problems; usability as a quality criterion for design solutions; integration of designers into the pattern development process including identification of designers' needs, and iterative evaluation and optimisation of patterns to encourage designers to accept and use them; usability testing to identify proven design solutions and their trade-offs; presentation of specific design guidelines.
Additional text
From the reviews:
“This book provides insights into the issues related to user acceptance, and the supporting design methods for popularizing interactive television (ITV) services. … The book includes extensive reviews of contemporary research in the area, as well as the quality standards available, and provides a comprehensive knowledge base in the area of television services applicability. … The book will definitely generate interest among researchers in the area of television services. … Thus, it will also help practitioners apply the concepts and provide user-centered services dynamically.” (Harekrishna Misra, ACM Computing Reviews, June, 2011)
Report
From the reviews:
"This book provides insights into the issues related to user acceptance, and the supporting design methods for popularizing interactive television (ITV) services. ... The book includes extensive reviews of contemporary research in the area, as well as the quality standards available, and provides a comprehensive knowledge base in the area of television services applicability. ... The book will definitely generate interest among researchers in the area of television services. ... Thus, it will also help practitioners apply the concepts and provide user-centered services dynamically." (Harekrishna Misra, ACM Computing Reviews, June, 2011)
