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Informationen zum Autor Catherine McCabe is Assistant Professor in the School of Nursing and Midwifery in Trinity College, Dublin, Ireland. Her research interests include the use of smart technology and multimedia to improve communication and quality of life in chronic and life threatening illness.Fiona Timmins is an Associate Professor at the School of Nursing and Midwifery, Trinity College Dublin, Ireland. She has more than 65 publications in peer-reviewed journals and has written and co-authored six nursing text books. She sits on the editorial board of three peer-review journals. Klappentext Nurses need highly developed skills in order to communicate sensitively and collaboratively, across a wide range of media, with patients, clients, and colleagues from a variety of backgrounds. This textbook offers a comprehensive introduction to essential communication skills with an emphasis on practical application within modern healthcare settings. Supporting students and practitioners in developing a patient-centred and therapeutic framework for communication, it features research from a wide range of healthcare contexts, and provides exercises and action plans to help nurses integrate psychological and healthcare communication theory into their day-to-day professional practice. Renowned for its clear, accessible and engaging guidance, this is an indispensable textbook for all undergraduate nursing students. Zusammenfassung Supporting students and practitioners in developing a patient-centred and therapeutic framework for communication, it features research from a wide range of healthcare contexts, and provides exercises and action plans to help nurses integrate psychological and healthcare communication theory into their day-to-day professional practice. Inhaltsverzeichnis PART I: THE THEORETICAL FOUNDATIONS OF COMMUNICATION IN NURSING 1. Communication Theory 2. Nursing Theory 3. Effective Communication PART II: THE COMMUNICATION PROCESS IN NURSING 4. Communication Skills 5. Barriers to Effective Communication 6. Conflict 7. Collaborative Communication 8. Communicating in Difficult Situations PART III: THE DEVELOPMENT OF THERAPUTIC COMMUNICATION SKILLS 9. The Role of Personal Self-awareness in Developing Therapeutic Communication Skills 10. Experiential Learning...