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Shows how mentoring can help an individual develop the skills they need to thrive in today's complex work environments by following Debra and Johann as they work together to navigate the corporate matrix and use Emotional Intelligence to develop specific behaviors to incorporate into their daily jobs.
List of contents
Introduction ix
1 The Challenge is Set 1
2 Laying the Cards on the Table 11
3 Preparing for Change 27
4 Working on Objectives 35
5 How Quickly We Forget 51
6 The Matrix - the Good, the Bad and the Ugly 55
7 What do the Successes in the Matrix do? 71
8 Defining EI 81
9 A Short and (Emotionally) Intelligent Review 103
10 Working Out How EI Can Help 107
11 Why IQ isn't Enough 125
12 Learning EI 139
13 Fake It Until You Make It 149
14 How Managers Can Help Improve EI 175
15 Understanding the Importance of Culture and Strong Leadership in the Matrix 181
Epilogue 193
Acknowledgements 199
About the Author 203
Useful Resources 207
Report
"I would recommend senior managers in organizations read this book". (Edge, July 2014)
"This is a business book with a refreshing writing approach to the conventional business book writing style, it's a real page-turner, you become immersed from the first chapter and your subconscious takes over the learning. I highly recommend spending a few hours at the weekend reading this book, especially if you are a soft skills skeptic." (Training Magazine, August 2014)
"I know many people feel stressed working in a political environment and this book is a great way to manage your own feelings and help reduce that stress. It comes highly recommended." (LIA, August 2014)
