Read more
Informationen zum Autor McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide Klappentext THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization. Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you're likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:Establish a quality relationship with your managerClarify and manage assignmentsGet results without formal authorityHandle customer complaints like a pro Zusammenfassung From establishing a manager/admin partnership relationship and prioritizing job activities to getting results without authority and managing customer complaints! this streamlined guide provides readers with the right words at the right time in every situation. Inhaltsverzeichnis Best Foot Forward Conversations about Communication Establish and Implement Procedures Clarify Job Expectations Clarify and Manage Assignments Career Management Multiple Managers Managing Managers Create Positive Culture Professionalism and Empowerment Speak on a Manager's Behalf
