ITIL Continual Service Improvement - German Translation

This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.

Product details

• Authors: Axelos, Cabinet Office, Great Britain: Cabinet Office
• Publisher: STATIONERY OFFICE /HMSO
• Languages: English, German
• Product format: Paperback / Softback
• Released: 30.04.2013
• EAN: 9780113314058
• ISBN: 978-0-11-331405-8
• Dimensions: 220 mm x 284 mm x 18 mm
• Subjects: Social sciences, law, business > Business > Management; Informatik, Vereinigtes Königreich, Großbritannien, Prozessmanagement, Management / Prozessmanagement, Service-Management, Management / Service-Management, ITIL - IT-Infrastructure Library