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ITIL Continual Service Improvement - German Translation

English, German · Paperback / Softback

Description

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This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.

Product details

Authors Axelos, Cabinet Office, Great Britain: Cabinet Office
Publisher STATIONERY OFFICE /HMSO
 
Languages English, German
Product format Paperback / Softback
Released 30.04.2013
 
EAN 9780113314058
ISBN 978-0-11-331405-8
Dimensions 220 mm x 284 mm x 18 mm
Subjects Social sciences, law, business > Business > Management

Informatik, Vereinigtes Königreich, Großbritannien, Prozessmanagement, Management / Prozessmanagement, Service-Management, Management / Service-Management, ITIL - IT-Infrastructure Library

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