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Informationen zum Autor David Shaked is a certified Lean Six Sigma Master Black Belt with many years of experience on-the-ground implementing and teaching these approaches with different organisations and functions. He is also an AI practitioner and trainer, certified by NTL, the leading organisation in the US for teaching OD practice. David founded Almond Insight, a change management consultancy which helps organisations solve business challenges in sales, marketing, finance, customer services, distribution and human resources. Klappentext Strength-based Lean Six Sigma is a new way of approaching process improvement that combines the best practices of two established methodologies to generate a new approach in order to help you develop and deliver increased high performance in any organization. It is the first book to use approaches in business improvement as well as organizational change for optimum organizational performance and improved agility. Combining the energy and motivation released through a strengths-based approach with the focus on quality and efficiency generated by lean six sigma, it offers practitioners from all disciplines the opportunity to understand each other and work successfully together to drive effective and powerful change programmes.Offers unique frameworks for combining the approaches effectively in different situations Zusammenfassung Strength-based Lean Six Sigma is the first book to combine the leading approaches in both business improvement and organizational change for optimum organizational performance and agility. Inhaltsverzeichnis Acknowledgements Introduction Navigating this book PART ONE Define 01 Approaches to organizational change and process improvement Process improvement--Historical context Developments in organizational change and change management Six Sigma Lean Thinking Lean Six Sigma Summary 02 Strength-based approaches to change Strength-based approach 1: Appreciative Inquiry Strength-based approach 2: Solution Focus coaching Strength-based approach 3: Positive Deviance Shared themes between the key strength approaches The differences between the strength-based approaches Other complementary tools and approaches Learning more about strength-based change Summary PART TWO Discover 03 The birth of Strength-based Lean Six Sigma A journey of discovery and emergence Problem-solving experience built, Appreciative Inquiry discovered - now what? Appreciating all my skills and building bridges between them Summary 04 The potential contribution of the Strength-based approaches to Lean Six SigmaAppreciative Inquiry Solution Focus Positive Deviance Summary 05 The principles behind the strength-based approach to Lean Six Sigma How have these principles shaped Lean Six Sigma practice and tools? Introducing the Appreciative Inquiry principles What do the Appreciative Inquiry principles mean in the context of Lean Six Sigma? Additional principles to consider from Solution Focus and Positive Deviance, and their meaning for Lean Six Sigma Summary 06 Exploring the 'positive core' Exploring the best of Lean Six Sigma Exploring the best of Appreciative Inquiry, Solution Focus and Positive Deviance Exploring the best in yourself as a change agent/improvement practitioner Exploring the best in the system(s) you are working with Exploring your hopes for the future Summary PART THREE Dream 07 What is Strength-based Lean Six Sigma?How do I define Strength-based Lean Six Sigma? Why this combination? Why not stick to either one approach or the other?Summary 08 The vision for a Strength-based Lean Six Sigma practice Shifting to a new paradigm - key assumptions to reconsider Being Strength-based Lean Six Sigma (instead of thinking or doing) Our key objectives - quality, flow and value...
