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Informationen zum Autor FRANK WANDER is founder and CEO of the IT Excellence Institute, an organization dedicated to answering Peter Drucker's challenge to increase the productivity of knowledge workers. Prior to starting the Institute, Frank was CIO at Guardian Life for more than five years, transforming the culture and capability of IT to deliver business projects on time and on budget, across 90% of its portfolio. He is a highly sought-after speaker at leading IT industry events, contributes articles to CIO Magazine and Computerworld , and has been featured in the Wall Street Journal . Klappentext Practical, proven guidance for transforming the culture of any IT departmentAs more and more jobs are outsourced, and the economy continues to struggle, people are looking for an alternative to the greed-driven, selfish leadership that has resulted in corporations where the workers are treated as interchangeable parts. This book shows how the human factors can be used to unlock higher returns on human capital such that workers are no longer interchangeable parts, but assets that are cared about and grown. Refreshingly innovative, Transforming IT Culture shows how neuroscientific and psychological research can be applied in the IT workplace to unleash a vast pool of untapped potential.* Written by an expert on IT culture transformation* Considers the widespread "cultural blindness" in business today, and how it can be addressed* Draws on the author's repeated success transforming IT divisions across major corporations by applying the human factors* Explains why social intelligence, human factors, and collaboration are the source of harmony, shared learning, mutual respect, and value creationEmployees want positive change in business, something to stop the downward spiral we are on, both financially and emotionally. Transforming IT Culture shows how the essential ingredient to any high performing IT department is a culture where employees are valued and managed to their strengths. Using the Information Technology profession as a lens through which we can understand knowledge worker productivity and how to seriously improve it, this important new book reveals why Collaborative Social Systems are essential to every organization. Zusammenfassung Practical, proven guidance for transforming the culture of any IT department As more and more jobs are outsourced, and the economy continues to struggle, people are looking for an alternative to the greed-driven, selfish leadership that has resulted in corporations where the workers are treated as interchangeable parts. Inhaltsverzeichnis Foreword Xi Acknowledgments Xiii Introduction 1 The Passing of an Era 2 A New Era Brings a New Focus 3 A Quick Book Tour 6 Note 10 CHAPTER 1 A Shining Light: The Blind Spot Revealed 11 A Race to the Bottom 12 Human Understanding Enters the Workplace 13 We Have Been Taught Not to See or Feel 15 Unlocking Human Potential 16 Dawn of a New Productivity Model 17 Working Social 19 The Social System Is the Factory 20 Notes 21 CHAPTER 2 Corporate America's IT Organization: Failure Is All Too Common 23 Still Broken after All These Years 24 Unfortunately, the Truth Is Worse 29 If We Would Just Embrace and Trust Our People 30 Offshore Outsourcing: A Deeper Look 33 Notes 36 CHAPTER 3 Workers as Machines: A Social Pathology 37 He's a Good Hand 37 The Machine Age: Still Felt Today 38 Birth of Corporate Easter Islands 41 Our Human Resource Practices Remain Primitive 41 Selectively Continue the Past; Fully Embrace the Future 43 Notes 44 CHAPTER 4 The Unseen Art and Emotion of IT: The Acme Inc.Philharmonic Orchestra: Knowledge as Notes, Leaders as Conductors, Pro...
