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Informationen zum Autor McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide Klappentext How to Measure Human Resources Management, Third Edition, is an industry classic, renowned for helping HR managers measure the efficiency and productivity of all major personnel functions in the quantitative terms that senior executives understand. This new edition has been completely rewritten to explain how the Web and other technologies can make HR measurement simpler and more effective. New chapters discuss hot new topics such as measuring intellectual capital, measuring HR call centers, and measuring the effectiveness of E-learning. Zusammenfassung Provides methods for accurately measuring the productivity of major HR functions. This book offers information! including: measuring intellectual capital and Web-based HR systems; connecting compensation to revenues and expenses; keeping management satisfied with the hiring process; and! assessing the value of outsourcing and call centers. Inhaltsverzeichnis Section A: Why Measure Human Resources? 1. How Measurement Can Make HR a Hero - or at least a full business partner Section B: Attracting Talent: How to Measure Staffing Section C: Maintaining Talent: How to Measure Compensation and Benefits Section D: Informing: How to Measure Information Systems (HRIS) Section E. Supporting Talent: How to Measure Employee and Labor Relations Section F. Developing Talent: How to Measure Training and Development Section G. The New Economy: How to Measure Intellectual Capital Section H. The Value Connection Epilogue: Looking Ahead
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McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
