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Net Banking Unveiled The world of banking and financial services is in the midst of dramatic change. Driven by deregulation, consolidation and information technology, the financial services industry is busy reshaping itself - moving away from traditional "brick-and-mortar" branches to focus on new delivery channels, improved customer service and 24-hour-a-day access to information and transactions. According to IBM Consulting Group, within 10 years, Internet will become the dominant delivery channel for financial services, even if currently Internet banking operations represent approximately 5% of transactions total volume in the USA and in Europe. As the industry changes, financial institutions are experimenting with and embracing a wealth of new technologies. Through automated teller machines, Internet banking, extended-hour call centers and more, banks and other operations are educating their consumers on how advanced technology can lower costs while improving the level of customer service. "Bankers' hours" used to be from 9 a.m. to 4 p.m., Monday through Friday. With the help of new technology, today's consumers can check their account balances, apply for loans, get cash or conduct transactions 24 hours a day, seven days a week. This Hon Guide reveals all the ins and outs of this new online phenomenon. You are invited to read the expert opinions from bankers, trendwatchers and financial consultants, and explore the new banking solutions through white papers and reports.
List of contents
1: Introduction to Electronic Banking.- The Evolution of Online Investment Banking.- Guide to Online Banking.- Finding the right bank.- Virtual Banking and the Bottom Line.- Banking in the Future.- Are Banks making the Most of it?.- Net Banking Benefits! Sheer Acceleration.- Internet Banking in Europe.- Internet Banking - An Overview.- 2: Electronic Banking in Practice.- Electronic Banking Developments.- Home Banking without Breaking the Bank.- Bringing Remote Banking into the Mainstream.- Transforming Consumer Banking Through Internet Technology.- BankAway! - Internet Banking - Issues & Challenges.- Electronic Banking in Malaysia: A Note on Evolution of Services and Consumer Reactions.- 3: Secure Banking.- Security White Paper, A Closer Look.- Server Gated Cryptography: The Solution to Secure Worldwide Banking.- Web Site Authentication: Community Banks, SiteCertain and Online Banking.- Risk and Prevention in Web-Based Financial Applications (a CustomerLink Security White Paper).- 4: Internet Banking Products.- Anytime, Anywhere Banking: Dream or Reality?.- Web-Enabled ATMs.- Remote Banking Solutions.
About the author
The Publishing department of SCN Education was founded in 1998 and has built a solid reputation with the production of the HOTT Guide series. Being part of an international IT-training corporation, the editors have easy access to the latest information on IT-developments and are kept well informed by their colleagues. In their research activities for the HOTT Guide series they have established a broad network of IT-specialists (leading companies, researchers, etc) who have contributed to the books.
Summary
Net Banking Unveiled The world of banking and financial services is in the midst of dramatic change. Driven by deregulation, consolidation and information technology, the financial services industry is busy reshaping itself - moving away from traditional "brick-and-mortar" branches to focus on new delivery channels, improved customer service and 24-hour-a-day access to information and transactions. According to IBM Consulting Group, within 10 years, Internet will become the dominant delivery channel for financial services, even if currently Internet banking operations represent approximately 5% of transactions total volume in the USA and in Europe. As the industry changes, financial institutions are experimenting with and embracing a wealth of new technologies. Through automated teller machines, Internet banking, extended-hour call centers and more, banks and other operations are educating their consumers on how advanced technology can lower costs while improving the level of customer service. "Bankers' hours" used to be from 9 a.m. to 4 p.m., Monday through Friday. With the help of new technology, today's consumers can check their account balances, apply for loans, get cash or conduct transactions 24 hours a day, seven days a week. This Hon Guide reveals all the ins and outs of this new online phenomenon. You are invited to read the expert opinions from bankers, trendwatchers and financial consultants, and explore the new banking solutions through white papers and reports.
Foreword
zum Buch:Net Banking unveiled
zur Reihe: HOTT-Guide - Hands On HOTT Topics
