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Informationen zum Autor Michele Zappavigna is Postdoctoral Research Fellow in Linguistics at the University of Sydney, Australia. Klappentext Offers an analysis of spoken discourse in the workplace! challenging Polyani's theory of Tacit Knowledge. This book demonstrates an interview method grounded in systemic functional linguistics that probes the spoken discourse of IT professionals! through three field studies with actual corporations. Vorwort A searching analysis of spoken discourse in the workplace, challenging Polyani's theory of Tacit Knowledge. Zusammenfassung Offers an analysis of spoken discourse in the workplace, challenging Polyani's theory of Tacit Knowledge. This book demonstrates an interview method grounded in systemic functional linguistics that probes the spoken discourse of IT professionals, through three field studies with actual corporations. Inhaltsverzeichnis 1. Tacit Knowledge and Technology \ 2. Under-Representation: A Functional Model of Tacit Knowledge \ 3. Misaligned Agency: Tacit Knowledge in Knowledge Management \ 4. Whose Requirements?: Tacit Knowledge in Requirements Analysis \ 5. Working Well: Tacit Knowledge in Performance Reviews \ 6. Conclusion \ Bibliography \ Appendix A: The Grammar Targeted Interview Protocol \ Appendix B: Interview Topics Field Study 2 \ Appendix C: Statistical Analysis of Interview Corpora \ Appendix E: Response to a Question about Knowledge Transfer \ Appendix F: Participants and Processes in Clauses about 'Tracing' \ Appendix G: Interview Topics, Field Study 3 \ Appendix H: Transitivity of Clauses Containing 'Role' \ Index
About the author
Michele Zappavigna is Associate Professor in the
School of the Arts & Media at the University of New South Wales, Australia.
