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Klappentext Up-to-the-minute coverage for navigating an ASP industry that's changing rapidly. Evaluating ROI, reliability, security, performance, risk factors, and much more. By John Harney, President of ASPWatch, one of the leading ASP strategy consultancies. The benefits of working with Application Service Providers (ASPs) can be compelling -- faster rollouts, lower costs, less time spent on implementation and maintenance, and a greater opportunity to focus on your organization's core competencies. Unfortunately, the risks of ASP relationships are far from insignificant. In this book, the President of ASPWatch shows IT managers exactly how to navigate the risks, and use ASPs for maximum competitive advantage. John Harney presents a complete roadmap for any IT decision-maker considering outsourcing to ASPs. He offers expert guidance for answering questions like: What costs are involved? How secure and viable is your ASP? How do you choose the right ASP? You'll learn practical criteria for identifying possible ASP partners; choosing amongst ostensibly similar ASPs; evaluating services, performance, and ROI; and negotiating service level agreements that meet your business requirements. For everyone considering or using Application Service Providers, including IT executives and managers, line-of-business managers, Web and e-business professionals, and consultants. John Harney is President of ASPWatch, a consultancy specializing in market, partner and technology strategy for Application Service Providers and companies launching ASP services. He has reported on the IT industry since 1985, and most recently served as correspondent for the Washington News Bureau and as Editor-in-Chief for Imaging Magazine.
