Rethinking Public Service Delivery - Managing with External Providers

Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working - including contracting, partnering, client co-production, inter-governmental collaboration and volunteering - pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.>

Product details

• Authors: &apos, Alford, John Alford, John O&apos Alford, John O''flynn Alford, Alford John, ALFORD JOHN O FLYNN JANINE, Janine flynn, Janine O'Flynn, O'Flynn Janine
• Publisher: Macmillan
• Languages: English
• Product format: Hardback
• Released: 25.06.2012
• EAN: 9780230237940
• ISBN: 978-0-230-23794-0
• No. of pages: 328
• Series: The Public Management and Leadership Series; Public Management and Leadersh; Public Management and Leadersh; The Public Management and Leadership Series
• Subjects: Social sciences, law, business > Political science > Political science and political education; B, Public Management, Political Science and International Studies, Public Policy