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Completely revised and updated, this 25th anniversary edition of the best-selling business classic features more than 100 all-new case studies and examples, which show The Five Practices of Exemplary Leadership in action around the world.
List of contents
Introduction: Making Extraordinary Things Happen in Organizations 1
1 When Leaders Are at Their Best 9
The Five Practices of Exemplary Leadership--Leadership Is a Relationship--Putting It All Together: Credibility Is the Foundation
PRACTICE 1 MODEL THE WAY 41
2 Clarify Values 43
Find Your Voice--Affirm Shared Values
3 Set the Example 71
Live the Shared Values--Teach Others to Model the Values
PRACTICE 2 INSPIRE A SHARED VISION 99
4 Envision the Future 101
Imagine the Possibilities--Find a Common Purpose
5 Enlist Others 127
Appeal to Common Ideals--Animate the Vision
PRACTICE 3 CHALLENGE THE PROCESS 155
6 Search for Opportunities 157
Seize the Initiative--Exercise Outsight
7 Experiment and Take Risks 185
Generate Small Wins--Learn from Experience
PRACTICE 4 ENABLE OTHERS TO ACT 213
8 Foster Collaboration 215
Create a Climate of Trust--Facilitate Relationships
9 Strengthen Others 241
Enhance Self-Determination--Develop Competence and Confidence
PRACTICE 5 ENCOURAGE THE HEART 271
10 Recognize Contributions 273
Expect the Best--Personalize Recognition
11 Celebrate the Values and Victories 301
Create a Spirit of Community--Get Personally Involved
12 Leadership Is Everyone's Business 329Look to Leaders Everywhere--Know How Important You Are--Practice--Reflect--Remain Humble and Human--Seize the Moment--Remember the Secret to Success in Life
Notes 347
Acknowledgments 375
About the Authors 379
Index 383
For Tae and Jackie with all our love. Thank you for all you do and all that you have given us.
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'One of the most trusted sources on leadership techniques since its first publication 25 years ago.' (European CEO, 1st August 2012)
'...If you're forward-looking enough to be serious about yourself as a competent leader, you need this book' (Supply Management, December 2012)
'....now in its fifth edition - and rightly so. The book presents the issues of leadership in an easy-to-digest manner, debunking the myth that leadership is some entity that people have or don't have' (Professional Manager, March 2013)