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Zusatztext This is a ground-breaking work that will have a major impact on European legal systems. Informationen zum Autor Christopher Hodges OBE is Emeritus Professor of Justice Systems at the Centre for Socio-Legal Studies, Oxford, UK; Supernumerary Fellow of Wolfson College, University of Oxford, UK; and Chair of the Regulatory Horizons Council, UK. Photo courtesy of Faculty of Law, University of Oxford. Iris Benöhr is a Post-Doctoral Researcher at the Research Programme on Civil Justice Systems at the Centre for Socio-Legal Studies, University of Oxford. Naomi Creutzfeldt is Professor of Law and Society at the University of Kent, UK. Klappentext This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and mediateurs) work! the differing national architectures within which they operate and how they can be improved. This is a ground-breaking work that will have a major impact on European legal systems. Zusammenfassung This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, the Netherlands, Poland, Slovenia, Spain, Sweden and the United Kingdom as well as emerging pan-EU dispute resolution schemes. Use of the techniques of mediation, conciliation and adjudication are noted. It also covers EU measures on consumer ADR, and 2011 proposals for legislation on ADR and ODR. Data on volumes, cost and duration of ADR schemes are compared, both between different systems and with courts. The authors' findings underpin EU and national developments, and outline options for future policy. Findings and proposals are included for the functions, scope, performance, essential requirements, architecture and operation of ADR systems. The relationships between ADR, courts and regulators are discussed, and need for reforms are noted. This is a ground-breaking work that will have a major impact on European legal systems.This title is included in Bloomsbury Professional's International Arbitration online service. Inhaltsverzeichnis Introduction Alternative Redress Mechanisms for Consumers in the EU Alternative Redress Mechanisms in Member States: 1. France 2. Germany 3. Lithuania 4. the Netherlands 5. Poland 6. Slovenia 7. Spain 8. Sweden 9. the United Kingdom Cross-border ADR systemso WIPOo EuroLeaseo Direct Selling Associationo othersExamples of selected ADR schemesFindings and Discussion of the Models, including comparative statistics Conclusions and RecommendationsAppendices - Commission Recommendation 98/25/EC- Commission Recommendation 2001/310/EC- Voluntary European Code of Conduct for Mediators- OECD …- Directive 2008/52/EC of the European Parliament and of the Council of 21 May 2008 on certain aspects of mediation in civil and commercial matters- Proposal for a Framework Directive on ADR- Proposal for a Directive on ODR- Commission Communication on ADR, November 2011- UNCITRAL draft Rules...
