Fr. 183.60

Listening - Attitudes, Principles, and Skills

English · Paperback / Softback

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Updated in the 5th edition, Brownwell's, Listening: Attitudes, Principles, and Skills takes an experiential approach to listening instruction, providing extensive applications and cases within the context of a sound theoretical framework. Students develop an understanding of the listening process and gain powerful listening skills within the unifying theoretical framework of the HURIER model. The fifth edition continues to explore the impact of culture, technology, and globalization, and raises timely ethical questions to promote readers' consideration of the responsibilities associated with listening in today's complex world.

List of contents

Preface PART I: An Introduction to Listening Chapter One Improving Listening Effectiveness Outline Chapter Objectives The Importance of Listening The Changing World of Listening Reasons to Listen The HURIER Approach to Listening Understand Yourself as a Listener Summary Applications CHALLENGING ASSUMPTIONS Your Hurier Listening Profile References Chapter two Listening Theory and Research Outline Chapter Objectives Theoretical Perspectives What We Know about Listening Behavior Factors That Influence Listening Research on Listening Assessment The HURIER Model: A Behavioral Approach Developing Listening Strategy Summary Applications Challenging assumptions References PART II: Listening: Principles and Applications Chapter three The Process of Hearing Outline Chapter Objectives In the news: classroom surfing The Process of Hearing: Principles Hearing and Attention 80 Learn to Focus Your Attention Summary 90 Applications Hearing messages: short case Challenging assumptions References Chapter four The Process of Understanding Outline Chapter Objectives In the news: lynch tiger? The Process of Understanding: Principles Comprehension in Two-Way Settings Understanding in One-Way Communication Settings Summary Applications Understanding Messages: Short Case Challenging assumptions References Chapter five The Process of Remembering Outline Chapter Objectives In the news: remembering the Haiti earthquake of 2010 The Process of Remembering: principles Memory Systems Obstacles to Effective Memory Paths to a Better Memory Summary Applications Remembering Messages: Short Case Challenging assumptions References Chapter six The Process of Interpreting Outline Chapter Objectives In the news: will the real hillary please stand up? The Process of Interpreting: Principles The Nature of Empathy Nonverbal Communication Vocal Cues Verbal and Nonverbal Cues Interrelate Becoming an Empathic Listener Summary Applications Short Cases for Analysis and Discussion Challenging assumptions References Chapter seven The Process of Evaluating Outline Chapter Objectives In the news: environmental concerns--scientific problem or moral issue? The Process of Evaluating: Principles Theories of Persuasion Prepare Yourself for Critical Listening Elements of Persuasion Evaluate Rational Appeals Evaluate Emotional Appeals Summary Applications Evaluating Messages: Short Case Challenging assumptions References Chapter eight The Process of Responding Outline Chapter Objectives In the news: BP oil spill Responding to Messages: Principles Response Styles Nonverbal Dimensions: Creating Listening Environments Summary Applications Challenging assumptions References PART III: Listening: Relationships and Challenges Chapter nine Listening Relationships Outline Chapter Objectives In the news: senior scam: listening to telemarketers Listening Relationships Relationships in the Family Educational Relationships Helping Relationships Work Relationships Summary Applications: Listening in groups: short cases Challenging assumptions References Chapter ten Listening Challenges Outline Chapter Objectives In the news: Harvard president widens gender gap The Challenge of Listening in High-Technology Environments The Challenge of Global Listening The Challenge of Listening between Genders The Challenge of Ethical Listening Summary Applications Challenging assumptions References Name Index Subject Index

Product details

Authors Judi Brownell
Publisher Taylor & Francis Ltd.
 
Languages English
Product format Paperback / Softback
Released 08.02.2012
 
EAN 9780205079261
ISBN 978-0-205-07926-1
No. of pages 384
Subjects Humanities, art, music > Psychology > Theoretical psychology
Social sciences, law, business > Media, communication > General, dictionaries

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