Prescription for Lasting Success - Leadership Strategies to Diagnose Problems Transform Your

Informationen zum Autor SUSAN F. REYNOLDS, MD, Phd, is the President and CEO of The Institute for Medical Leadership®, which for over twelve years has been conducting organizational assessments, leadership development seminars, executive and physician coaching, and strategic planning retreats for numerous organizations. A former emergency physician, emergency medical center CEO, and White House healthcare advisor, Dr. Reynolds is the creator and Program Director for the highly acclaimed Chief of Staff Boot Camp®. She is also a keynote speaker and consultant for businesses and Fortune 500 companies, as well as hospitals, health systems and medical society CEOs, and physician leaders. Klappentext Transform your team during crises and establish an enthusiastic and strategic cultureIn an approach similar to the way a doctor reads a chart and runs tests to diagnosis an illness, Prescription for Lasting Success offers a practical system for solving problems in an organization. Leaders can get back on track and increase their effectiveness in spite of significant change. Readers learn to diagnose the 4 Ps: purpose, passion, planning, and people. Using the 4 Ps model, the book gives practical suggestions to help teams, businesses, and associations increase their effectiveness and help organizations transform into dynamic, profitable entities.* Particular focus is given to finding ways to incorporate purpose and ignite passion into the workplace, and remove obstacles to peak performance* Addresses how the model can be used to achieve peak performance in the workplace and maintain it over an extended period of time* Dr. Susan Reynolds is President and CEO of The Institute for Medical Leadership. A former emergency physician, emergency medical center CEO, and White House health care advisor, Dr. Reynolds is the creator and Program Director for the highly acclaimed Chief of Staff Boot CampsGet the right prescription for your organization's issues and help them thrive, even in times of great challenge. Zusammenfassung Transform your team during crises and establish an enthusiastic and strategic culture In an approach similar to the way a doctor reads a chart and runs tests to diagnosis an illness, Prescription for Lasting Success offers a practical system for solving problems in an organization. Inhaltsverzeichnis Acknowledgments xi Introduction 1 Looking Beyond the Chief Complaint 5 What is Success? 8 PART ONE The Diagnosis from Outside-In: Assessing Your Organization 11 CHAPTER 1 Introducing the 4-Ps Model for Strategic Transformation 13 Defining the 4 Ps of Organizational Transformation 14 Building a Dynamic Organization 17 Diagnosing Organizations from Outside-In 17 Looking Within an Organization 19 The 4 Ps for Organizational Transformation 20 The Success of Apple 23 Diagnosing and Treating 25 CHAPTER 2 The 4 Ps and Effective Leadership: Assessing Your Leadership Style 27 Defining the Four Aspects of Personal Health 28 Leadership and Health 29 CHAPTER 3 The 4 Ps and Organizational Transformation: Assessing Your Organization 35 Look Beyond the Chief Complaint 38 Lasting Success 40 PART TWO The Treatment from Inside Out: Transforming Your Organization 43 CHAPTER 4 Realigning Your Organization's Purpose and Core Values 45 Core Purpose: The Mission Statement 46 The Netflix Story: Changing Its Core Purpose 48 Core Values 50 Core Values Gone Awry: The Wall Street Debacle 51 Core Values as Guideposts for Success: The Story of Zappos 52 Evolving Missions: Assessing Your Market 53 Personal Mission Statements 55 Changes in the Healthcare Industry 56 CHAPTER 5 Restoring Passion in the Workplace 61 The Effect of a Positive Att...

List of contents

Acknowledgments xi
 
Introduction 1
 
Looking Beyond the Chief Complaint 5
 
What is Success? 8
 
PART ONE The Diagnosis from Outside-In: Assessing Your Organization 11
 
CHAPTER 1 Introducing the 4-Ps Model for Strategic Transformation 13
 
Defining the 4 Ps of Organizational Transformation 14
 
Building a Dynamic Organization 17
 
Diagnosing Organizations from Outside-In 17
 
Looking Within an Organization 19
 
The 4 Ps for Organizational Transformation 20
 
The Success of Apple 23
 
Diagnosing and Treating 25
 
CHAPTER 2 The 4 Ps and Effective Leadership: Assessing Your Leadership Style 27
 
Defining the Four Aspects of Personal Health 28
 
Leadership and Health 29
 
CHAPTER 3 The 4 Ps and Organizational Transformation: Assessing Your Organization 35
 
Look Beyond the Chief Complaint 38
 
Lasting Success 40
 
PART TWO The Treatment from Inside Out: Transforming Your Organization 43
 

CHAPTER 4 Realigning Your Organization's Purpose and Core Values 45
 
Core Purpose: The Mission Statement 46
 
The Netflix Story: Changing Its Core Purpose 48
 
Core Values 50
 
Core Values Gone Awry: The Wall Street Debacle 51
 
Core Values as Guideposts for Success: The Story of Zappos 52
 
Evolving Missions: Assessing Your Market 53
 
Personal Mission Statements 55
 
Changes in the Healthcare Industry 56
 
CHAPTER 5 Restoring Passion in the Workplace 61
 
The Effect of a Positive Attitude 62
 
The Effect of Negative Emotions 64
 
The Biochemistry of Emotion 65
 
Releasing Negative Emotions 66
 
Dealing with Boredom 66
 
Resolving Anger 68
 
Dispelling Fear 69
 
Recognizing Burnout 72
 
The Power of Positive Emotions 72
 
The Power of Caring 75
 
Passion in the Workplace 75
 
CHAPTER 6 Creating and Communicating a Compelling Organizational Vision 79
 
The Importance of Vision in an Organization 81
 
Where Does Vision Come From? 83
 
Creating an Organizational Vision 85
 
Guided Imagery Exercise 86
 
Vision and Creative Problem Solving: Improving Patient Satisfaction in the Emergency Department 89
 
Communicating and Creating Buy-In to Your Vision 90
 
Connecting with Your Audience 90
 
Listening 91
 
Building Rapport 94
 
Neuro-Linguistic Programming (NLP) 96
 
Are You Visual, Auditory, or Kinesthetic? 98
 
NLP Mismatch 100
 
Leading with Vision: The Story of Meriter Medical Group 101
 
CHAPTER 7 Developing a Strategic Plan for Organizational Transformation 105
 
Internal and External Organizational Analysis 106
 
Goal Setting 107
 
TheWorking-Backwards Process 108
 
Developing Three to Five Specific Organizational Goals 109
 
Developing Two to Four Specific Objectives for Each Goal 110
 
Time: Create a Timeline for Each Step 110
 
Talent: Build Your Team 115
 
Treasure: DetermineWhat Resources You Need 115
 
Do a Reality Check 116
 
Prioritizing Goals and Objectives 116
 
Remain Open to New Opportunities 117
 
Telling Others about Your Goals--AWord of Caution 118
 
Create a Feedback Loop to Assess Your Progress on a Quarterly Basis, and Adjust Your Plan
 
Accordingly 119
 
Reward Your Team for Reaching Milestones 119
 
Personal Strategic Planning 120
 
CHAPTER 8 Developing People, Transforming Your Culture 123
 
The Value of the Right Human Capital 1

Product details

• Authors: Reynolds, S Reynolds, Susan Reynolds, Susan F. Reynolds
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Hardback
• Released: 04.09.2012
• EAN: 9781118241424
• ISBN: 978-1-118-24142-4
• No. of pages: 224
• Subjects: Social sciences, law, business > Business > Management; Führung, Business & management, Wirtschaft u. Management, Management f. Führungskräfte, Management / Leadership